12 Customer Reviews
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Review from Ben S
5 stars03/20/2024
I had Jackson's Yard Care come out and demo my concrete driveway. They were able to come out the day after I talked to him and get it demo'd, hauled, graveled, and compacted in a day and a half, all the while keeping me appraised and making sure I was happy with the work. They did everything I could have asked for and more. They were very professional, communicative, and thorough. They gave me a very fair price for the high quality work they provided. They also threw in a spring cleanup while they were out there which saved me a big hassle. I would highly recommend them for any contracting work you're looking for. I know I will be using them again soon.Review from toine j
5 stars02/05/2024
great company to work with and yes, we do have the right to a beautiful yard.Review from Melodi B
1 star07/13/2023
Wow, I am beyond frustrated!! I'm generally patient and give a company a chance to correct complaints. I didn't file a complaint when the the work was not done sufficiently. I didn't complain when I couldn't get a response. But enough is enough! I had work done in early June, but the invoice was not received until July 5. So it took you over a month to issue an invoice and then payment is due the same day as the invoice is sent?!? I received both the invoice (for the first time) and a late notice in the very next email over a month after the services. I remitted payment through my bank which is generally a week to 10 pay turnaround. EVERYDAY I'm receiving notices from Jackson's Yard Care about the payment. I recommend avoiding doing business with Jackson's Yard Care unless you want a hassle!
Jackson's Yard Care Response
07/21/2023
Hello ******, We take our work and any customer compliant very seriously and handle them right away to customers satisfaction. If you would have reached out to us after the work was completed, we would have been more than happy to fix whatever issues you had. After all work is completed, we do send out a link for you to review the services, and or update us on any concerns you had during the process, unfortunately we did not get an update from you up until now. As for the billing we send out a invoice manually, and then our system sends one out automatically, which has been our process for 4 years now. We do apologize if that was a bit upsetting for you. I hope in the future you do decide to work with us again! we appreciate your feedback.Review from Kendra A
5 stars06/15/2023
We hired Jackson Yard Care for our 4 unit condo. I have been beyond impressed from the very first point of contact with their office. This business knows the importance of customer service and satisfaction! Their team has been doing a fantastic job with our lawn care and we look forward to continuing our business relationship with these professionals.******Jackson's Yard Care Response
07/21/2023
Hello ******, We appreciate your feedback and business! We are glade you are satisfied with your services from JYC!Review from Dave H
5 stars05/06/2023
Jackson yard care provided an excellent valuable service for us at a reasonable price. It was important for us to get help with removal of burlap from our arborvitaes at optimum time. The process of getting a quote online was easy and they followed up via phone. They contacted us for the day of service a few days later and did a great job. I plan to use them for more service as I find them to be reliable, friendly and efficient.Jackson's Yard Care Response
07/21/2023
Hello ****, We appreciate your business and feedback! We look forward to doing more business with you in the future.Review from Sandy A
5 stars04/26/2023
JJackson and the rest of the employees of this business are professional, friendly and efficient. They do an outstanding job! As a senior citizen, 80 years of age, I greatly value excellent customer service and these folks have that in every interaction. In addition the work they do is beautiful and they do everything they can do to ensure their motto: "you deserve to have a beautiful yard" thank you ***** *****Jackson's Yard Care Response
07/21/2023
Hello *****, Thank you so much for your feedback and business! It was a pleasure working with you as well.Review from Wendy C.
5 stars04/26/2023
Ive had JYC clean cutters and just started an annual yard maintenance program with them. They are professional and provide quality work at a competitive price. I would definitely recommend them.Jackson's Yard Care Response
07/21/2023
Hello *****, We appreciate your feedback and business! We look forward to many more years of business with you!Review from Jennifer D
5 stars03/28/2023
Jackson Yard Care LLC have provided good work yearly for my client. They will come back if I request further work to be done in a timely manor which is very important for my client.Jackson's Yard Care Response
07/21/2023
Hello ********, We appreciate your feedback and business! We always look forward to you returning each year. We value our business relationship with you!Review from Matt J
5 stars03/27/2023
Jackson Yard Care does a great job. Their communication is great and they are very responsive to any concerns. I would highly recommend their services.Jackson's Yard Care Response
07/21/2023
Hello ****, We appreciate your business and feedback! It was a pleasure to working with you!Review from Laura K
5 stars03/27/2023
We asked Jackson Yard Care to cover snow removal for our sidewalks, pathways and driveway while we were out of town. There was a heavy snowfall the day that we left and a moderate snowfall later in the week. Both were handled in a timely manner with no issues according to neighbors. Additionally, each person I spoke with on the phone setting up service and payment was friendly and knowledgable. All email and text responses were prompt as well. I would highly recommend the service.Jackson's Yard Care Response
07/21/2023
Hello *****,We appreciate your business and feedback! We look forward to continuing business with you in the future.
Customer Review Rating
4.67/5stars
Average of 12 Customer Reviews
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