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          Find a Location

          Sentry Insurance Company has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSentry Insurance Company

            Insurance Services Office
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1800 N Point Dr

            Stevens Point, WI 54481-1253

            Get Directions
            Visit Website
            (800) 742-2791

            Customer Reviews

            1.02/5

            Average of 53 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            132 complaints closed in last 3 years

            52 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 120

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers multi-line insurance, pensions and mutual funds.

            Business Details

            This is a multi-location business.

            Find a Location

            Sentry Insurance Company has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1800 N Point Dr, Stevens Point, WI 54481-1253
              BBB File Opened:
              1/1/1965
              Years in Business:
              120
              Business Started:
              4/4/1904
              Business Started Locally:
              4/4/1904
              Business Incorporated:
              12/19/1913
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Point Excess and Surplus Insurance Company
              • Point Specialty Insurance Company
              • Peak Property and Casualty Insurance Corporation
              • Florists' Insurance Company
              • Sentry Mutual Holding Company
              • Dairyland County Mutual Insurance Company of Texas
              • Sentry Life Insurance Company of New York
              • Florists Mutual Insurance Company
              • Viking Insurance Company of Wisconsin
              • Dairyland American Insurance Company
              • Dairyland National Insurance Company
              • Point Insurance Company
              • Dairyland Insurance Company
              • Sentry Life Insurance Company
              • Patriot General Insurance Company
              • Middlesex Insurance Company
              • Sentry Casualty Company
              • Sentry Select Insurance Co.
              • The Sentry Insurance Group
              Business Management
              • Pete McPartland, President/CEO
              Contact Information

              Principal

              • Pete McPartland, President/CEO

              Customer Contact

              • Jo Ann Amick, Consumer Consultant
              • Pete McPartland, President/CEO
              Additional Contact Information

              Fax Numbers

              • (715) 346-8943
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              132 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/02/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Called Dairyland on 3/28/24 est time in regards to canceling my auto insurance policy due to having Geico insurance off 3/29/24. Dairyland rep informed me that she will cancel the policy number *********** eff date 12/28/2023 cancel today. I asked for a confirmation number and was informed that there's no confirmation number. I then ask about the money that was taken out my account same day of cancellation 3/28/24 amount $549.64 when will I be refunded and the amount I will be refunded. Rep informed she wasn't able to tell me the amount but check my account online for refund. I checked 3/28/24 - 4/2/24 however never seen refund. I called Dairyland and was informed my policy was not cancelled. I spoke with a rep and asked why my account was not canceled on 3/28/24 when I called due to having new carrier Geico and rep informed wasn't sure why. Rep stated that he is going to cancel for today 4/2/24 however I asked for my account to be noted that I called on 3/28/24 to cancel policy and want it to be back dated to 3/28/24. Rep stated that "they might back date after review of cancellation request but the cancel date is for today 4/2/24" I have attached proof of new carrier insurance. I am requesting cancellation of policy number *********** eff date 12/28/2023 and full refund $549.64 back to original payment.
              Read More
              Read 131 More Complaints

              Customer Reviews

              53 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Meghan D

              04/12/2024

              September 9th I was inside a store and my car was hit with my teenager in it. I had full coverage with them. There is camera footage that I was inside the store when the guy hit my car. They are fighting to fix it and to pay for my son's medical bills. They never told me that they was stopping my insurance with them and I drove without no insurance. I have 5k damage to my car. I had full coverage and you would think it would pay for a rental but no it doesn't with them.
              Read 52 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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