BBB Accredited Business sinceAdditional Locations
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This company offers insurance services and coverage for consumers including auto, home, condo, identity theft, umbrella, and renters insurance. They also offer business insurance services including general business, workers' comp, loss prevention and premium audit services. They have been offering insurance products for over 120 years.
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A BBB Accredited Business since
BBB has determined that West Bend Mutual Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for West Bend Mutual Insurance Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 28 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||28|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Wisconsin State Office of the Commissioner of Insurance
P.O. Box 7873, Madison WI 53707-7873
Phone Number: 608-266-3585 state wide 800-236-8517
Fax Number: 608-266-9935 for general office
Type of Entity
Business ManagementMr. Paul Hingtgen, Vice President, Argent Mr. Kevin Steiner, CEO & President Mr. Dale Kent, CFO & EVP Mr. Kevin Rausch , Director of Marketing
Insurance Companies Insurance - Auto Insurance - Homeowners Insurance - Rental Insurance - Liability Insurance - Property Insurance - Workers Compensation Insurance Services Insurance Agencies and Brokerages (NAICS: 524210)
Alternate Business NamesArgent Workers Compensation Insurance NSI Specialty Lines Insurance
Industry TipsWisconsin Auto Insurance Requirements
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview