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Find a Location

Informed Choice Insurance Agency has 1 locations, listed below.

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    Business ProfileforInformed Choice Insurance Agency

    Insurance Agency

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers insurance services including Medicare supplement, Medicare Advantage Plans, prescription drug plans, long term care insurance plans, major medical insurance plans, short term medical plans, life insurance plans, dental and vision plans, and final expense insurance. The business specializes in the 65+ age market; however, the company also offers insurance services to individuals under 65.

    Business Details

    Location of This Business
    2595 Development Dr., Ste 100, Green Bay, WI 54311-4267
    BBB File Opened:
    9/18/2008
    Years in Business:
    25
    Business Started:
    8/1/1998
    Business Started Locally:
    8/1/1998
    Business Incorporated:
    6/18/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Informed Choice, LLC
    Business Management
    • Mr. Brian T. Schroeder, Owner
    • Ms. Heather Hayward, Vice President
    Contact Information

    Principal

    • Mr. Brian T. Schroeder, Owner
    • Ms. Heather Hayward, Vice President

    Customer Contact

    • Mr. Brian T. Schroeder, Owner
    • Ms. Heather Hayward, Vice President
    Additional Contact Information

    Fax Numbers

    • (920) 347-4710
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    We signed up for medical and dental insurance for 2023, because we upgraded our medical from 2022 they should of reapplied for the dental that we wanted to stay the same. They are telling us that they didn't know they had to reapply so now we don't have dental insurance for 2023. We received about a $600 bill for 2 visits to the dentist. We go to these professals so we know we are completely covered and they dropped the ball. Thanks for your help in this matter.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nancy L

    5 stars

    03/07/2024

    We had an appointment with Matthew ********. When we arrived, we were offered water, coffee, something to drink right away. Very friendly receptionist, and a comfortable and nice atmosphere. Matt was very professional and knowledgeable in all areas that we asked questions about. He did searches to find us the best rates and plans that suited us for our needs. He explained everything thoroughly and in a way that we understood. He was very thorough and we were super happy with him. We feel very confident and comfortable with our decisions. Would recommend Matt in a heartbeat

    Informed Choice Insurance Agency Response

    03/08/2024

    Thank you for taking the time to post about your experience - we truly appreciate it!

    Local BBB

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