Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

U.S. Concealed Carry Association has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforU.S. Concealed Carry Association

    Gun Safety
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.24/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/27/2011

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The USCCA is an association of 750,000 responsibly armed members who get self-defense education, training, and self-defense liability insurance as benefits of USCCA membership. The USCCA seeks to educate, train, and save lives through the association and its membership benefits.

    Business Details

    Location of This Business
    1000 Freedom Way, West Bend, WI 53095-4945
    BBB File Opened:
    7/21/2011
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Accredited Since:
    7/27/2011
    Alternate Business Name
    • United States Concealed Carry Association LLC
    • USCCA
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Timothy J. Schmidt, Co-Founder
    • Tonnie Schmidt, Co-Founder
    Additional Contact Information

    Email Addresses

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been a member of USCCA since 6/17/2020. After having legal counsel review the terms and conditions of the coverage I decided that it was advised that canceling and defunding my membership would be in my best interest.Upon calling USCCA I was told that I would only be refunded for 1 year of membership. I do not enroll in the annual subscription but rather month-month. The money back guarantee is false and misleading. Customers will not receive a full refund .
    Read More

    Customer Reviews

    57 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charles F

    5 stars

    04/22/2024

    This company is great... I found them a few yrs back.... have never felt more safe then now.. they have always called me when their is an issue with my acct... my son is a first responder I got him a policy to cover him if ever needed.....andnthe videos I have learned so much.. and my son has.told me he has learned to do things better.... I know if the need is ever arises I know my back will be covered...I advise all my family and friends to.look into them... it may be for them and they may not want it... I just wish I would have found them earlier I've never been in a situation to use a company like them but they have escalated to that leval very quickly... my stress level would have been better.... I will be keeping mine and my sons policy up to.date as long as.needed....if this country keeps headed in the direction its going its only gonna get worse...

    U.S. Concealed Carry Association Response

    04/23/2024

    *******, thank you so much for your kind words! Were honored to have earned your trust and glad that you have peace of mind through your membership.Its wonderful to hear that our service has provided a sense of safety for both you and your son, and were glad to hear that you received nothing but the world class service we strive to provide. Our mission is to educate responsibly armed Americans, and hearing that the educational videos have been beneficial for both of you is truly motivating.Your recommendation to family and friends means the world to us, and were grateful for your unwavering support. Rest assured, well continue to be here for you and your loved ones. Thank you for choosing us and for your continued loyalty!

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.