Business ProfileforOver the Moon Heating, Air & Electric

Over the Moon- Heating and *************** uses gimmick "free" inspections (via Cold Calls and texts) to get inside people's homes. I fell for the gimmick in Jan of 2023 for a "free" furnace inspection. During the inspection they pressured me to become a Gold member and I ended up spending $900 replacing parts. Being a Gold member provided me a "free" inspection/tune up on my air conditioner which was conducted on 9/11/2023. During this inspection the technician told my wife that several parts were worn and needed to be replaced (the same game script I fell for in Jan). I was out of town and she couldn't reach me so she agreed. I of course would have told her to not spend any more money with them. When I returned from my trip I saw that our free tuneup cost $682 and I was upset. I was not happy there was no checklist provided showing that they even conducted a tune up. All i got was an invoice for $692. I was curious about the cost of the parts they replaced and called *************************** Heating who installed our air conditioner in 2018. They looked up my system and said parts are covered under warranty until ****. They said any technician should be able to access that information using the serial number on my system. They said they charge $71- $169 for contractors & $149 for capacitors. (Their service fee would have been $119 too- and i paid 682). I called Over the Moon to let them know about the parts warranty and they said they would look into it. Weeks go by nothing. I call them back and its "under review" by their service department. Several more weeks and I call again. Their service manager did call back but I missed it and returned the call weeks later with no answer. It's just shy of 4 months now. I fully believe they are just waiting me out to forget about the whole thing. I think it's fair for me to get reimbursed for the parts. Can we not trust 3rd party companies anymore to come into our homes and service equipment they did not install themselves?