Business ProfileforWisconsin Public Service Corporation

WPS is a terrible company. Their version of helping the customer is to offer an outrageous payment plan that in no way a regular person can do. Example: your bill is $500 they will not give you any other option than to pay $300 of that now, before even starting a payment plan. If you don't comply and say you can't do that but can you do this instead(?) -- they will turn you off. They will not allow anything BUT that exact amount. Another example: you have a closed account, because you don't need the new service in your name. Being closed - you are NO LONGER accruing a new balance. You are NOT allowed to pay a simple amount every month to pay it off. If you don't pay their payment plan amount (which is the same active or not) they send you to collections. Even if you've never missed a payment. Funny thing too-- the MOMENT that customer service rep sees you are a closed account. They immediately get a nasty attitude with you and talk down at you. Energy charges are bad as it is; for a company to treat their average customers this disrespectfully is unacceptable.