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Find a Location

Summit Credit Union has 47 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Summit Credit Union

      1709 Landmark Drive Cottage Grove, WI 53527

      BBB Accredited Business
    • Summit Credit Union

      10015 W Greenfield Ave Milwaukee, WI 53214-3907

      BBB Accredited Business
    • Summit Credit Union

      6914 W Brown Deer Rd Milwaukee, WI 53223-2104

      BBB Accredited Business
    • Summit Credit Union

      2424 Rimrock Rd Madison, WI 53713-2701

      BBB Accredited Business
    • Summit Credit Union

      670 W Washington Ave. Madison, WI 53703-2638

      BBB Accredited Business

    Business ProfileforSummit Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.53/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/2012

    Years in Business: 93

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Summit Credit Union is a credit union that is member-owned, not-for-profit financial cooperative headquartered in Madison, Wisconsin. Services offered include savings and checking, loans, mortgages, business services, investments, E-banking, and financial education. The services are also intended to support community development and financial and environmental sustainability.

    Products & Services

    Pay It Forward, Do MoreTeam, Project Money, Oodles

    Business Details

    This is a multi-location business.

    Find a Location

    Summit Credit Union has 47 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Summit Credit Union

        1709 Landmark Drive Cottage Grove, WI 53527

        BBB Accredited Business
      • Summit Credit Union

        10015 W Greenfield Ave Milwaukee, WI 53214-3907

        BBB Accredited Business
      • Summit Credit Union

        6914 W Brown Deer Rd Milwaukee, WI 53223-2104

        BBB Accredited Business
      • Summit Credit Union

        2424 Rimrock Rd Madison, WI 53713-2701

        BBB Accredited Business
      • Summit Credit Union

        670 W Washington Ave. Madison, WI 53703-2638

        BBB Accredited Business
      Location of This Business
      1709 Landmark Drive, Cottage Grove, WI 53527
      BBB File Opened:
      1/1/1964
      Years in Business:
      93
      Business Started:
      1/1/1931
      Business Started Locally:
      1/1/1931
      Business Incorporated:
      9/14/1935
      Accredited Since:
      6/22/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • State Central Credit Union
      • Cuna Credit Union
      • State Capitol Credit Union
      • State Capitol Employees CU
      • Great Wisconsin CU
      • Journal Credit Union
      Business Management
      • Kim Sponem, CEO/President
      • Ric Mathias, Operations Officer
      • Rebecca Gerothanas, Vice President of Operations
      • Keith Peterson, Chief Financial Officer
      • Nancy Kasten, Vice President of Human Resources
      • Christopher Schell, Vice President of Marketing
      • Lahla Keith, Branch Manager
      Contact Information

      Principal

      • Kim Sponem, CEO/President

      Customer Contact

      • Ric Mathias, Operations Officer
      • Rebecca Gerothanas, Vice President of Operations
      • Keith Peterson, Chief Financial Officer
      • Nancy Kasten, Vice President of Human Resources
      • Christopher Schell, Vice President of Marketing
      • Lahla Keith, Branch Manager
      Additional Contact Information

      Fax Numbers

      • (608) 243-5030
        Other Fax
      • (608) 243-5011
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/10/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Last six months, Summit as faulty charging me bad address fee on my account. The address was changed as of 10/4/2023, and have been re-occurring fee every month. Called the support line with no luck and was advised to re-confirm my address on line, done this several times. I have been getting my mail from Summit at my new address with no issue, tax forms and statements arrived to my new home with no correction on them. This is a shady tactic being using by the company to recover fees. I am not worried about the $30 dollars in fees more worried that is is a wide spread tactic. Collecting money from other members with no notification.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dawn T

      1 star

      03/23/2024

      Don't waste your time doing business with Summit Credit Union You all were dishonest and I don't believe anything any of you have to say. You're apologies are disgenious.I hope you are all treated disrespectful as I was. Just because I have stage 4 brain and bone cancer doesn't give Summit Credit Union the right to discriminate that I would stop paying HELOC and credit card. I am not deceased yet.

      Summit Credit Union Response

      04/02/2024

      Hello ****, We take our customer service very seriously at ********************** and have reached out to you directly to discuss your concerns. Please call your Summit contact directly through the information provided in previous contact attempts, or contact us toll-free at **************.

      Local BBB

      BBB Serving Wisconsin

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