BBB Accredited Business Profile

Summit Credit Union

Summit Credit Union

(608) 243-5000

Summit Credit Union

85 years in business

4800 American Pkwy
Madison, WI 53718-8308

Fax Numbers
  • (608) 243-5030
  • (608) 243-5011
  • (608) 442-1494
  • (608) 441-0914
  • (608) 231-2030
  • (608) 442-9898
  • (608) 276-1587
  • (608) 267-0508
  • (608) 821-6180
  • (608) 661-3437
  • (608) 837-3804
  • (608) 661-3445
  • (608) 244-8010
  • (608) 849-3634
  • (608) 663-5307
  • (608) 271-6982
  • (414) 586-6110
  • (414) 778-0237
  • (262) 547-0645
  • (414) 326-3545
  • (608) 256-9900
  • (920) 887-8519
  • (920) 648-5631
  • (608) 742-9953
Additional Phone Numbers
  • (414) 778-1000
  • (800) 236-5560
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (414) 778-1000
  • (414) 778-1000
  • (414) 778-1000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
  • (608) 243-5000
Additional Email Addresses
  • memberservice@summitcreditunion.com
Additional Website Addresses
  • https://www.pinterest.com/SummitCU/
BBB File Opened: 01/01/1964
Business Started: 01/01/1931
Business Started Locally: 01/01/1931
Business Incorporated: 01/01/1935 in WI
Type of Entity
Corporation
Business Management
  • Principal: Ms. Kim Sponem, CEO/President
  • Mr. Ric Mathias, Vice President of Retail Development
  • Customer Service: Ms. Teena Hernandez, Executive Assistant to the CEO
  • Mr. Rebecca Gerothanas, Senior Vice President of Operations
  • Mr. Keith Peterson, Chief Financial Officer
  • Mr. Dan Milbrandt, Chief Lending Officer
  • Ms. Nancy Kasten, Senior Vice President of Human Resources and Organizational Development
  • Mr. Christopher Schell, Senior Vice President - Marketing

Contact Information
  • Principal: Ms. Kim Sponem, CEO/President
  • Mr. Ric Mathias, Vice President of Retail Development
  • Customer Service: Ms. Teena Hernandez, Executive Assistant to the CEO
  • Mr. Rebecca Gerothanas, Senior Vice President of Operations
  • Mr. Keith Peterson, Chief Financial Officer
  • Mr. Dan Milbrandt, Chief Lending Officer
  • Ms. Nancy Kasten, Senior Vice President of Human Resources and Organizational Development
  • Mr. Christopher Schell, Senior Vice President - Marketing

Business Category
  • Credit Unions
  • Credit Cards & Plans
  • Investment Advisory Service
  • Loans
  • Loans - Small Business
  • Consumer Finance & Loan Companies
  • Real Estate Loans
  • Mutual Funds
  • Retirement Planning Service
  • Savings & Loan Associations
  • Credit - Debt Consolidation Services
  • Credit Services
  • Financial Services
  • NAICS: Credit Unions
  • Credit & Debt Counseling
  • College Savings Plans

Products & Services
Pay It Forward, Do MoreTeam, Project Money, Oodles
Service Area
Greater Madison, Greater Milwaukee, Baraboo, Beaver Dam, Lake Mills, Portage
Alternate Business Names
  • State Central Credit Union
  • Cuna Credit Union
  • State Capitol Credit Union
  • State Capitol Employees CU
  • Great Wisconsin CU
  • Journal Credit Union

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

This company is a credit union that is member-owned, not-for-profit financial cooperative headquartered in Madison, Wisconsin. Services offered include savings and checking, loans, mortgages, business services, investments, E-banking, and financial education. The services are also intended to support community development and financial and environmental sustainability.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Branch hours vary by location.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Summit Credit Union

Summit Credit Union

BBB ACCREDITED SINCE 06/22/2012

Customer Review Rating:

Positive
40%
Neutral
40%
Negative
20%

Composite Score:

0 3