This Business Is Not BBB Accredited

Spectrum Reach

Spectrum Reach

(414) 277-4111

Spectrum Reach

45 years in business
1320 N Martin Luther King Dr
Milwaukee, WI 53212-4002
Fax Numbers
  • (414) 908-4886
  • (414) 277-8049
  • (920) 831-9170
Additional Phone Numbers
  • (414) 277-4087
  • (920) 496-2040
  • (920) 233-2700
  • (920) 735-6667
  • (800) 236-1704
  • (920) 749-1400
  • (920) 496-1800
  • (920) 738-3160
  • (800) 627-2288
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 01/01/1975
Business Started: 01/01/1972
Business Started Locally: 01/01/1972
Business Incorporated: 06/15/2012 in DE
Type of Entity
Limited Liability Company
Business Management
  • Ms. Nadine Harold, Supervisor
Business Category
  • Cable TV, Internet & Telephone Installation Service
  • Telephone & Television Cable Contractors
  • NAICS: Internet Publishing and Broadcasting and Web Search Portals
  • Television - Cable, CATV & Satellite

Additional Information
  • As of May 18, 2016 the Charter Cable Company purchased Time Warner Cable and has rebranded as Spectrum Reach. 
Alternate Business Names
  • Time Warner Cable
  • Time Warner Cable Midwest LLC
  • TWC
  • Charter Spectrum


Government Action

NY AG Announces Lawsuit Against Spectrum-Time Warner Cable And Charter Communications For Allegedly Defrauding New Yorkers Over Internet Speeds And Performance

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

On Feb. 1, 2017, New York Attorney General Eric T. Schneiderm
... Read More

Pattern of Complaint

On May 29th, 2015, the BBB sent a certified letter to Time Warner Cable due to a pattern of consumer concerns received by BBB from consumers. 

In the complaints, consumers advised that without prior notice, their bills increased. In some cases, the bill almost doubled in price.

On June 16th, the BBB sent a certified follow up letter to the company after receiving no response to the initial letter. 

As of June 25th, 2015, the BBB has not receive... Read More


This company offers cable television services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Spectrum Reach include:

  • 468 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • 10 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Spectrum Reach


Spectrum Reach

Customer Review Rating:


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