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Find a Location

Associated Bank, N.A. has 391 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Associated Bank, N.A.

      330 E Kilbourn Ave Ste 850 Milwaukee, WI 53202-3170

      BBB Accredited Business
    • Associated Bank

      7001 Bass Lake Rd New Hope, MN 55428-3867

    • Associated Bank

      301 W Galena Blvd Aurora, IL 60506-4069

    • Associated Bank, N.A.

      1325 Sycamore Rd Dekalb, IL 60115-2483

    • Associated Bank, N.A.

      622 Roosevelt Rd Machesney Park, IL 61115-2185

    Business ProfileforAssociated Bank, N.A.

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    78 complaints closed in last 3 years

    29 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1945

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers financial services.

    Business Details

    This is a multi-location business.

    Find a Location

    Associated Bank, N.A. has 391 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Associated Bank, N.A.

        330 E Kilbourn Ave Ste 850 Milwaukee, WI 53202-3170

        BBB Accredited Business
      • Associated Bank

        7001 Bass Lake Rd New Hope, MN 55428-3867

      • Associated Bank

        301 W Galena Blvd Aurora, IL 60506-4069

      • Associated Bank, N.A.

        1325 Sycamore Rd Dekalb, IL 60115-2483

      • Associated Bank, N.A.

        622 Roosevelt Rd Machesney Park, IL 61115-2185

      Headquarters
      330 E Kilbourn Ave Ste 850, Milwaukee, WI 53202-3170
      BBB File Opened:
      1/1/1945
      Years in Business:
      94
      Business Started:
      11/30/1929
      Business Started Locally:
      11/30/1929
      Business Incorporated:
      10/20/1964
      Accredited Since:
      12/1/1945
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Associated Banc Corp.
      Business Management
      • David L. Stein, Vice President
      • Diedre J. Lacasse, Customer Care Supervisor
      • Melanie Stanczyk, Vice President
      • John Halechko, Executive Vice President
      • Andrew Harmening, President/CEO
      • Steven Zandpour, Executive Vice President and Director of Retail Banking
      Contact Information

      Principal

      • Steven Zandpour, Executive Vice President and Director of Retail Banking

      Customer Contact

      • David L. Stein, Vice President
      • Diedre J. Lacasse, Customer Care Supervisor
      • Melanie Stanczyk, Vice President
      • John Halechko, Executive Vice President
      • Andrew Harmening, President/CEO
      • Steven Zandpour, Executive Vice President and Director of Retail Banking
      Additional Contact Information

      Fax Numbers

      • (414) 283-2223
        Primary Fax
      • (715) 345-4762
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      78 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Hello, I am in ******** and am applying for an associated checking account online. You have no branches in the state so I cant go in person. I get an error that it cant be opened at this time (See attachment). **************** told me to clear cookies / change browsers and this does not work. The information I am providing is accurate and matches my consumer report / chex so nothing is mismatching.1. Explain why I cannot open account 2. Fix the issue so I am able to open an account online or assistance via branch with e-sign (I cannot go to branch closest is >4 hour drive one way.
      Read More

      Customer Reviews

      41 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JORD D

      1 star

      03/14/2024

      I have autopay on they pull my money a day late, and then reverse the payment. Ive been hit with 2 penalties in 6 months while having autopay on. Site was down for what seemed like an entire month while trying to make a payment. Signed up for paperless statements and haven't seen a statement yet because that part of the user portal is also down. Card info never saves so you have to manually input your bank information every time you want to make and additional statement. Terrible website, will refi asap

      Associated Bank, N.A. Response

      03/18/2024

      Dear ******************* Thank you for taking the time to share your concerns with us. We apologize for any inconvenience and frustration. We will be happy to assist you, however, additional information is needed. Please contact our ************* ********************** at ************** for further assistance. We look forward to speaking with you. Sincerely, Associated Bank We Care Team

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

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