BBB Accredited Business Profile

WaterStone Bank SSB

WaterStone Bank SSB

(414) 761-1000

WaterStone Bank SSB

97 years in business
11200 W Plank Ct
Wauwatosa, WI 53226-3250
Fax Numbers
  • (414) 918-0905
Additional Phone Numbers
  • (414) 258-5880
  • (414) 761-1920
  • (262) 549-5960
  • (262) 567-4230
  • (888) 686-7272
  • (262) 253-0400
  • (262) 696-7090
  • (414) 425-4140
  • (262) 696-5200
  • (414) 476-4120
  • (414) 908-3745
  • (414) 368-2910
BBB File Opened: 01/01/1951
Business Started: 01/01/1921
Business Started Locally: 01/01/1921
Type of Entity
Contact Information
  • Principal: Mr. Douglas Gordon, President/CEO
  • Ms. Rebecca M. Arndt, Senior Vice President
  • Mr. Don Bray, Chief Information Officer
  • Mr. William F. Bruss, COO
  • Mr. Mark Gerke, CFO
  • Mr. Ryan Gorecki - Germantown Branch, Community Director
  • Ms. Jasmin Hernandez - Greenfield Branch, Community Director
  • Ms. Becky Krueger - Waukesha Branch, Community Director
  • Ms. Kelly Lisowski - Oconomowoc Branch, Community Director
  • Ms. Jennifer Litkowiec - Oak Creek Branch, Community Director
  • Ms. Shannon Loper - Pewaukee Branch, Community Director
  • Ms. Sarah Maycock - Wauwatosa Branch, Community Director
  • Ms. Megan McCoy, Director of Marketing
  • Ms. Laura Merchle - Brookfield Branch, Community Director
  • Mr. Dave Provancher, Chief Administrative Officer
  • Ms. Gina Rafenstein - West Allis Branch, Community Director
  • Ms. Latrice Young - Franklin Branch, Community Director

Business Category
  • Bank
  • Savings and Loan Associations

Alternate Business Names
  • Waterstone Bank
  • Waterstone Financial, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



This company offers bank products and services including savings, checking, money market accounts, certificates of deposit, business banking, home equity loans, lines of credit and commercial loans.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

WaterStone Bank SSB

WaterStone Bank SSB


Customer Review Rating:

This business has no complaints filed

Composite Score: