Business ProfileforAuto Select, Inc.

3/21/2024 was the date of service. This is in general response to Auto Select ********* West deleting my online review of my experience with their company as an effort to hide dishonest dealings with the general public. I feel strongly enough about the negative way business was conducted that formal documentation should be noted. Mainly, my property that I didnt authorize to be disposed of was disposed of and also unauthorized damage my old Kumho tire. The property is a steel spare rim. The Kumho tire was knifed in the sidewall of the tire by the company. I didnt authorize this. I intended to have this tire as my spare tire moving forward. I believe this confusion occurred because I asked for my aluminum stock rim that was damaged during the process of my flat tire to be disposed of by the company. I wanted my steel spare returned to me. Additionally, poor communication and general lack of communication from staff member ******* related to other service that requested (oil-change) and ultimately not performed. I wasnt notified about the non-performance of this service. Also after the service (on 3/25/24) ******* informed me that this tire could of been warrantied and potentially saved my the cost of replacement and the service. I just felt overall this company operated in a manner that didnt have my best interests in mind. Further, rude treatment and a general lack of a solutions-based approach from manager **** was experienced. The unauthorized disposal of my property ( the spare rim) and unauthorized damage to the old tire is the a biggest part of the frustration and my argument for damages. To clarify, the company knifed the sidewall of the old Kumho tire, causing permanent damage to the tire. I intended to have this as my spare tire if a future emergency situation occurred.I gave them no permission to perform to knife this hole in the tire I want my spare steel rim and damaged tire replaced by the company.