Business ProfileforFord-Lincoln of the Fox Valley

I purchased a 2020 Jeep Trail Hawk from this dealership on October 28th of 2023. I noticed that headlight had a crack in it. After going back and forth with the dealership they said they would fix it, I got the vehicle home and noticed there was damage to the front bumper of the vehicle and that was never disclosed to me and was a safety issue. After going back and forth with the dealership they said they would fix the damage. I brought the vehicle to their auto body shop to get a quote, they told me they would have to order everything and told me they would contact me once everything was in. I called November 30th to the dealership to see if they had a loaner vehicle for me to use after a battle about that they said they would have a loaner vehicle for me. When I got to the dealership on December 1st to drop off my vehicle, they didn't know anything about be getting a loaner after a battle with that they gave me a loaner vehicle. The vehicle they gave me was a Grey 2023 **** 150. I drove the vehicle from December 1st to December 20th. I went to and from work to my girlfriend's house in *******, to pick up my son in *********** ** and the to my cousin house right outside of ********* **. Did a walk around the vehicle with my mother and girlfriend this morning and there was never any damage to the vehicle I dropped the loaner off at the auto body shop in ******* at around 835 am took the few items I had out of the truck, the truck was filled with a full gas upon return. No walk through was done with me with dropping the vehicle off. I got a call from the dealership at 136 pm saying there is damage to the vehicle and how we wanted to proceed it was very upset because I didn't cause any damage to the vehicle. The service person did disconnect to call. I have had nothing but issue with Bergstrom from the word go.