BBB Accredited Business Profile

Full Compass Systems, Ltd.

Full Compass Systems, Ltd.

(608) 831-7330

Full Compass Systems, Ltd.

40 years in business
9770 Silicon Prairie Pkwy
Verona, WI 53593-8442
Fax Numbers
  • (608) 831-6330
Additional Phone Numbers
  • (800) 356-5844
  • (800) 476-9886
  • (608) 227-3000
Additional Email Addresses
  • customerservice@fullcompass.com
  • nash@fullcompass.com
  • service@fullcompass.com
BBB File Opened: 07/30/1996
Business Started: 08/09/1977
Business Started Locally: 08/09/1977
Business Incorporated: 08/09/1977 in WI
Type of Entity
Corporation
Business Management
  • Ms. Susan Lipp, Owner
  • Mr. Jonathan Lipp, Owner/Vice President
  • Mr. Mark Nash, President
Business Category
  • Audio-Visual Equipment - Dealers
  • NAICS: Electronics Stores
  • Audio-Visual Equipment - Supplies & Parts
  • Audio-Visual Equipment - Rent & Lease
  • Audio-Visual Equipment - Service & Repair
  • Video Equipment - Service & Repair

Refund & Exchange Policy: 
In the case of order cancellation refunds or merchandise credits will be made within 10 days of written request, only for canceled or unshipped merchandise.  See our website for details. 

Return Procedures:
Any merchandise returned to Full Compass Systems, Ltd, must have an RA (Return Authorization) number attached.  Without this number the package may be refused or not properly identified as to its origin and reason for being returned.  Please call us for an RA number and have documentation such as the invoice or packing slip ready when you call.  Make sure that all packing, accessories and manuals are returned to avoid additional restocking fees. 
BBB accredited business

A+

Overview

This company is a national retailer of professional audio, professional video, A/V, lighting and musical instruments.  

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Th: 9:00 AM-5:30 PM
F: 9:00 AM-5:30 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Full Compass Systems, Ltd.

Full Compass Systems, Ltd.

BBB ACCREDITATION SINCE 12/17/1998

Customer Review Rating:

30%
70%

Composite Score: