BBB Business Review

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This business is not BBB accredited.

Moore Pet Supplies, LLC

Phone: (608) 781-7385 View Additional Phone Numbers 3170 Airport Rd, La Crosse, WI 54603

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This company states it offers the sale of pet supplies.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Moore Pet Supplies, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Additional Complaint Information

As of May 16th, 2007 all complaints for this company are being forwarded to the BBB of MN for processing as the company is a member in that service area. For a full report on this company please contact the BBB of MN at: 2706 Gannon Road Saint Paul, MN 55116 651-699-1111

Customer Reviews Summary Read customer reviews

1 Customer Review on Moore Pet Supplies, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 22, 2006 Business started: 01/01/1996 in 0 Business started locally: 01/01/1996 Business incorporated 09/12/2006 in MN
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Ritterling, President Mr. David Mayhugh, Controller
Contact Information
Principal: Mr. Scott Ritterling, President
Business Category

Pet Supplies & Foods - Retail

Products & Services

Moore Pet Supplies, LLC offers the following product(s): This company provides pet supplies.

Alternate Business Names
Moore Pet Supplies

Customer Review Rating plus BBB Rating Summary

Moore Pet Supplies, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.