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          Find a Location

          Duluth Trading Company has 67 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Duluth Trading Company

              100 W Main St Mount Horeb, WI 53572-1913

              BBB Accredited Business

            • Duluth Trading Company

              108 N Franklin St Port Washington, WI 53074-1901

              BBB Accredited Business

            • Duluth Trading Company

              1132 S Koeller St Oshkosh, WI 54902-6171

              BBB Accredited Business

            • Duluth Trading Company

              2310 W Bluemound Rd Waukesha, WI 53186

              BBB Accredited Business

            • Duluth Trading Company

              1107 River St Belleville, WI 53508-9187

              BBB Accredited Business

            Business ProfileDuluth Trading Company

            Catalog Shopping
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            100 W Main St

            Mount Horeb, WI 53572-1913

            Get Directions
            Visit Website
            Email this Business
            (608) 424-1544

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            Customer Reviews

            1.48/5

            Average of 114 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/29/2008

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Duluth Trading Company is an online retail and catalog shopping service, as well as brick and mortar retailer, providing men's and women's clothing, outerwear, accessories, tools and gadgets. 

            Business Details

            This is a multi-location business.

            Find a Location

            Duluth Trading Company has 67 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Duluth Trading Company

                100 W Main St Mount Horeb, WI 53572-1913

                BBB Accredited Business

              • Duluth Trading Company

                108 N Franklin St Port Washington, WI 53074-1901

                BBB Accredited Business

              • Duluth Trading Company

                1132 S Koeller St Oshkosh, WI 54902-6171

                BBB Accredited Business

              • Duluth Trading Company

                2310 W Bluemound Rd Waukesha, WI 53186

                BBB Accredited Business

              • Duluth Trading Company

                1107 River St Belleville, WI 53508-9187

                BBB Accredited Business
              Headquarters
              100 W Main St, Mount Horeb, WI 53572-1913
              Email this Business
              BBB File Opened:
              6/28/2000
              Years in Business:
              37
              Business Started:
              10/29/1986
              Business Started Locally:
              10/29/1986
              Business Incorporated:
              10/29/1986
              Accredited Since:
              12/29/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • www.DuluthTrading.com
              • Duluth Trading Co.
              • Duluth Holdings, Inc.
              Business Management
              • Joan Conlin, Director of Customer Relations
              • Mark Pickart, Retail Sales Manager
              • Scott Deruyter, Director of Digital Marketing
              • Kathy Nelson, Manager
              • Selina Coburn, Assistant Manager
              Contact Information

              Customer Contact

              • Joan Conlin, Director of Customer Relations
              • Mark Pickart, Retail Sales Manager
              • Scott Deruyter, Director of Digital Marketing
              • Kathy Nelson, Manager
              • Selina Coburn, Assistant Manager
              Additional Contact Information

              Fax Numbers

              • (888) 950-3199
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I received 4 pairs of Duluth underwear for my birthday in 2017 and wanted Duluth because they offered a lifetime warranty on their underwear. No where did it say you had to keep your receipt to provide proof of purchase for the warranty. I recently went to the store where they said they didnt have any such warranty. Then I called the online number where the lady said I would have to provide proof of purchase.
              Read More
              Read 55 More Complaints

              Customer Reviews

              114 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dan D

              03/12/2024

              Previously purchased Armachillo underwear Briefs had the elastic top "Armachillo" seam located in the center rear as depicted in their photo on the web page. Recently purchased another 8 pairs of Men's Armachillo underwear Briefs only to find that Duluth has now moved the SEAM on the elastic "Armachillo" top band briefs from the "center rear" to somewhere located on the right side. This is so uncomfortable! The Customer Service representative I spoke to said she has received numerous complaints and there is nothing she can do except issue a refund. My question to Duluth HQ is this item going to now have the elastic band seam located on the RIGHT side somewhere, other than a NORMAL center rear? If so when are you going to correct your web page item photo to show the correct location o the seam and update the description of the item to state that the elastic top band with the brand name Armachillo on it is now on the Right side instead of the center rear?

              Duluth Trading Company Response

              03/13/2024

              We sincerely apologize for the issues our customer has experienced. We will reach out today and request the website be updated.Thank you!
              Read 113 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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