BBB Accredited Business Profile

Marcus Hotels & Resorts

Marcus Hotels & Resorts

(414) 905-1200

Marcus Hotels & Resorts

82 years in business
100 E Wisconsin Ave
Ste 1950
Milwaukee, WI 53202-4113
Fax Numbers
  • (414) 905-2250
  • (608) 251-1189
Additional Phone Numbers
  • (608) 251-2300
Additional Email Addresses
  • kevingallagher@grandgeneva.com
  • info@timberridgeresort.com
  • maryorlando@timberridgeresort.com
  • hotelmead.info@hotelmead.com
BBB File Opened: 08/20/2003
Business Started: 01/01/1935
Business Started Locally: 01/01/1935
Business Incorporated: 12/19/1990 in WI
Type of Entity
Corporation
Business Management
  • Ms. Maria Enginar, Executive Assistant
  • Mr. Joe Khairallah, Chief Operations Officer
  • Mr. Steven Marcus, Chairman and CEO
  • Mr. Greg Marcus, CEO
  • Mr. Tom Mason, General Manager - Grand Gevena
  • Mr. Kirk Rose, President
  • Mr. Tim Smith, General Manager- Pfister Milwaukee

Business Category
  • Hotels
  • Motels
  • Resorts
  • NAICS: Hotels (except Casino Hotels) and Motels

Alternate Business Names
  • The Pfister Hotel
  • Sheraton Madison Hotel
  • Hilton Madison Monona Terrace
  • Timber Ridge Lodge & Waterpark
  • Grand Geneva Resort & Spa
  • Hilton Milwaukee City Center
  • Intercontinental Milwaukee
  • Marcus Hotels, Inc.

BBB accredited business

A+

Overview

This company offers restaurant services and guest accommodation services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Marcus Hotels & Resorts

Marcus Hotels & Resorts

BBB ACCREDITATION SINCE 02/01/1997

Customer Review Rating:

100%

Composite Score: