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Find a Location

Enterprise BMW-Mercedes Benz-Sprinter has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEnterprise BMW-Mercedes Benz-Sprinter

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2002

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Enterprise BMW-Mercedes Benz-Sprinter offers new and used automobile sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Enterprise BMW-Mercedes Benz-Sprinter has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3002 N Victory Ln, Appleton, WI 54913-7958
      BBB File Opened:
      11/21/1990
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Started Locally:
      1/1/1986
      Business Incorporated:
      1/6/1986
      Accredited Since:
      9/12/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Enterprise Motorcars, Inc.
      • Bergstrom Enterprise Motorcars
      • Bergstrom Mercedes-Benz
      Business Management
      • John F. Bergstrom, CEO & Chairman
      • John Hogerty, Executive Vice President
      • Tim Bergstrom, President & COO
      • Robin Auth, General Manager
      • Dawn Schmidt
      Contact Information

      Principal

      • Tim Bergstrom, President & COO

      Customer Contact

      • John F. Bergstrom, CEO & Chairman
      • John Hogerty, Executive Vice President
      • Tim Bergstrom, President & COO
      • Robin Auth, General Manager
      • Dawn Schmidt
      Additional Contact Information

      Fax Numbers

      • (920) 749-2030
        Primary Fax
      • (920) 729-4034
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I had a problem with my car and it would not start, I was connected with a tow truck through USAA Auto, and I requested that the car be taken to Bergstrom Mercedes Benz. The following morning, I contacted the dealership and talked with the service consultant *************************** (****). I informed him that I my car would not start and that I had purchased parts from the dealership previously in an attempt to get the check engine light out, so that he was aware what had been replaced in an attempt to assist with troubleshooting. I had been contacted by the consultant and informed that the car was running and that the spark plugs needed to be replaced, which accounts for 90% of my problem. Quoted cost for the replacement of the spark plugs, $500.00 for plugs and installation. I declined and informed the consultant that I would purchase the plugs and replace them myself. Meanwhile a vacuum hose was ordered and enroute, other than that the car was ready to be picked up. So after the service department replaced the hose, I was informed that the car had been test driven and was ready for pickup. Nevertheless prior to me receiving car I was then informed the car is blowing smoke, in which I stated that my car was not prior to the delivery nor was I informed after the test drive that day, but the morning of the pickup. The dealership replaced one three inch elbow hose, that I requested be replaced. A Cam Shaft Magnetic Sensor, in which I informed ****** that I had just recently purchased from them, so there should not be an issue there, but if it needs to be replaced to resolve my problem, so be it. I picked up my car and while driving, my check oil light came on, that should not happen if an all point inspection had been properly completed and the car should have not be returned without properly topping off all fluids. The next day I went out to start my car and it will not, to date the the car is not operational. The amount paid in total $954.61 for an incomplete job.
      Read More

      Customer Reviews

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      Local BBB

      BBB Serving Wisconsin

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