BBB Accredited Business Profile

Mountain Mist

Mountain Mist

(253) 535-6447

Mountain Mist

79 years in business
PO Box 44427
Tacoma, WA 98448-0427
Fax Numbers
  • (253) 539-4831
Additional Phone Numbers
  • (800) 232-7332
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/08/1994
Business Started: 01/01/1939
Business Started Locally: 01/01/1939
Type of Entity
Business Management
  • Ms. Carly C Broadway, Customer Service Manager
  • Mr. Rick Richardson, Co-Owner
  • Mr. Neil Richardson, President
Business Category
  • Bottled Water
  • Coffee and Tea
  • Coffee Break Services and Supplies
  • Coffee Brewing
  • Water Purification Equipment
  • Wholesale Beverages

Products & Services
5 Gal Spring, 5 Gal Distilled, 3 Gal Spring, 1 Gal Spring , 1 Gal Dist, 2.5 Gal Spring, 2.5 Gal Dist, 1.0L F/C BL , 500ml F/C BL , Flat Bottom Cup , Paper Hot Cup, Lids-Hot Cups, Foam Hot Cup, Cone Cups, Stir Straws Q1M, Filters, Urn Filters, Spoons, Forks, Knives, Paper Towels, Muir Perfection 42/1.25, Summit Exposure 42/1.25, Sunrise Blend 42/1.25, Paradise Blend 42/1.5, Rainier Ascent 31/2oz, Rainier Ascent 12oz, Rainier Ascent-Bean-12oz, Rainier Ascent 5lbs Drip, Rainier Ascent 5lbs Bean, Muir Perfec-12oz, Decaf Muir 12oz, Summit Expos12oz, Sunrise Blnd-12oz, Paradise Bl-12oz, Sunrise-Bean12oz, Folgers 42ct, Folgers Classic Roast, Folgers Filter Pouch, Starbucks House, Starbucks Breakfast Blend, Muir Perfection-Decaf 42ct, Folgers Decaf 42/.9oz, Muir Perfection 5lbs Bean, House Blend-Decf, Summit Exp 5lb Bean, Sunrise Blend 5lbs Bean, Paradise Blend 5lbs Bean, Coffee Variety Pack, Summit Exp 5lb Drip, Muir Decaf 5lb Drip, Muir Perfection 5lbs Drip, Sunrise Blend 5lbs Drip, Paradise Blend 5lbs Drip, Cup of Coffee, Sugar -20oz, Sugar Packets, Creamer-12oz, Creamer Packets, Creamer-FrenchVanilla, Hazelnut Creamer, Sweet-N-Low, Equal Sweetener, Splenda, Liquid Creamer, Liquid French Vanilla, Liquid Irish Cream, Liquid Hazelnut, Half & Half , Nestle Cocoa, Nestle No Sug, Swiss Miss Cocoa, Swiss Miss No Sug, Motts Cider, Grindstone Cafe, Alpine Apple Cider , Lemon Lift Tea, Constant Comment, Raspberry Royal Tea, Variety Pack - 8 Tea, Earl Grey Tea, Green Tea, Lemon Green Tea, Green Tea Decaf, English Teatime, Cinnamon Apple Tea, Cranberry Apple Tea, Mint Medley Tea, Orange Spice Tea, I Love Lemon Tea, Lipton Tea-Box, Stash Chai Spice, Crystal Light Lemonade, Crystal Light Raspberry Ice, Lipton Cup A Soup Beef , Lipton Cup A Soup Chicken, Bottle Crates, Bottle Storage Rack, Cup Dispenser Kit, Airpot Decanter, Thermal Dispenser, Glass Pot, Decaf Glass Pot, Handpump, Cooler Clean Kit, Sanitation Fee, Crock Purchase, Crock Stand, Brown Gold Costa Rican, Brown Gold Ethiopian, Brown Gold Peruvian, Brown Gold Variety, Higgins & Burke Bergamia Grey, Higgins & Burke Lush Berry, Higgins & Burke Tame Dragon, Higgins & Burke Variety, Marley Coffee Get Up Stand Up, Marley Coffee Lively Up, Marley Coffee One Love, Marley Coffee Variety, Martinson Caramel Creme, Martinson Columbian Decaf, Martinson Dark Roast, Martinson Donut Shop, Martinson Flavored Variety, Martinson Hazelnut Creme, Martinson Hot Cocoa, Martinson Kona Blend, Martinson Vanilla Velvet, Martinson Variety, Martinson Vanilla Cappuccino, Martinson Wild Cherry DarkChocolate Cocoa
Alternate Business Names
  • Richardson Bottling Company, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
Refund & Exchange Policy: 
We employs a 'no refund policy' on any unused 5-gallon and/or 3-gallon bottles returned; bottles are capped for immediate usage not sealed for storage. These bottles are considered a food item, once delivered they are not eligible for redistribution and must be emptied prior to boarding our trucks for consumer protection.

Water Dispenser and/or coffee brewers are rental item(s) only and are not available for purchase.  Rental is charged monthly and does not imply ownership of unit(s).  Vendor provides routine maintenance on all Mountain Mist rental property on an as requested basis. Customer accepts responsibility for lost, damaged, stolen or unreturned rental items assigned to account(s). Agreement requires no minimum duration of service; customer may cancel at any time with prior notice.  Dispenser rental charges will apply on all rental property until removed from premises.  Security deposits will be refunded on items returned in like condition and charges may apply for rental item(s) returned in unacceptable condition for reuse and/or requiring repair(s).
BBB accredited business



Mountain Mist is one of the largest full-service distributors of bottled water in the Pacific Northwest.  Founded in Tacoma, Washington in 1989, Mountain Mist is a privately owned and family operated Corporation providing distribution and delivery of all natural Spring Water, Signature Roast Coffee Service and Point of Use Service for consumers.

We service traditional convenience retailers, grocers and other stores that carry consumer packaged goods as well as commercial office space and residential dwellings.  Mountain Mist combines competitive pricing, on-time deliveries, flexible delivery programs and service solutions so that our customers can focus on growing their businesses and nurturing their lives.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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H: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mountain Mist

Mountain Mist


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