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Find a Location

Maxx Autos Plus has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maxx Autos Plus

      7412 River Rd E Puyallup, WA 98371-3756

      BBB Accredited Business
    • Maxx Autos Plus

      12918 Pacific Ave E Tacoma, WA 98444

      BBB Accredited Business

    Business ProfileforMaxx Autos Plus

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Maxx Autos Plus offers used vehicles.

    Products & Services

    Used Car Dealers

    Business Details

    This is a multi-location business.

    Find a Location

    Maxx Autos Plus has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maxx Autos Plus

        7412 River Rd E Puyallup, WA 98371-3756

        BBB Accredited Business
      • Maxx Autos Plus

        12918 Pacific Ave E Tacoma, WA 98444

        BBB Accredited Business
      Location of This Business
      7412 River Rd E, Puyallup, WA 98371-3756
      BBB File Opened:
      2/5/2015
      Years in Business:
      14
      Business Started:
      12/4/2009
      Business Incorporated:
      12/4/2009
      Accredited Since:
      9/1/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      20
      Business Management
      • Ms. Erin Deméré, Member
      Contact Information

      Principal

      • Ms. Erin Deméré, Member

      Customer Contact

      • Ms. Erin Deméré, Member
      Additional Contact Information

      Fax Numbers

      • (253) 841-9348
        Other Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Was sold a Denali in Oct. 22, the transmission failed the used car dealership undid the deal on Nov 27, 22 and asked for me to pick a new vehicle. I chose a a 2008 mega cab based on the info of the salesman saying it was a 5.9 engine. This time I had to have a co-signer (*******************). We asked for the alignment to be done, they agreed. Dec 3 I reached out to the dealership to discuss what was happening with the truck and sent photos. Three of the major issues was the transmission not going into reverse consistently, the noise coming from the front and the inconsistent power. They did not pick up the truck until Dec 5. I did not get the truck back until Dec 22. The only issue solved was the alignment and they said the electrical. Dec 26 I have video proof of the truck not shifting into reverse. Dec 27, 22 I had a shop look over the truck, and received a list of things that needed to be addressed, including it still needs an alignment. This is also the day I asked the dealership to unwind the deal the first time. No response. Dec 28, 22 I lost reverse again. They have took the vehicle back again. Jan 3, 23 I went to the dealership and asked in person for the deal to be reversed. They told me no but they would trade the truck in, offering approx $10000 less than I bought the truck for. As of Jan 8, 2023 I have not had communication with them, and they still have the truck since Dec 28,22. I do have copies of texts, and videos of what was happening. Attached is the shop I took it tos inspection.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alicia H

      5 stars

      04/07/2024

      Great customer service as well as nice vehicles for sale. We shopped at several other auto dealerships and were treated as if they could care less to sell us a vehicle. Not at Maxx they most definitely went above and beyond our expectations to take their time to show us several vehicles until we decided on one that was exactly as we were looking for! Absolutely top notch service from start to finish. We have purchased several vehicles over the years and this is most definitely a memorable one. **** recommend to everyone we know lookin for a car and a fun experience.

      Local BBB

      BBB Great West + Pacific

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