This Business is not BBB Accredited
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Discovery Tours is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Discovery Tours' rating include:
- 22 complaints filed against business
- Failure to respond to 22 complaints filed against business.
- Government action(s) against business.
- BBB does not have sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Problems with Product / Service||19|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Additional Complaint Information
On February 22, 2008, this business indicated it will not accept or respond to complaints forwarded by BBB. As it is BBB's responsibility to inform businesses of communications from their consumers, BBB will continue to accept and forward complaints to this business. Consumers may wish to also contact their local State Attorney General's Consumer Protection Division for further assistance resolving disputes with this business.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
On November 27, 2012, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 12-47955.
This permits the company to continue to operate with court supervision while developing a plan of reorganization.
Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Washington Western Bankruptcy Court CM/ECF, 1717 Pacific Ave Ste 2100, Tacoma, WA, 98402 for resubmission to that court.
The case number should be entered on the form.BBB file opened: 11/19/2003Business started: 03/12/2002
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Ms Melody Miranda (Operations Manager)Mr Fidel Miranda (Manager)
Travel Agencies & Bureaus
Alternate Business NamesDiscovery Tours LLC
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