BBB Accredited Business Profile

Newcastle Healthcare Services LLC

Newcastle Healthcare Services LLC

(425) 488-3730

Newcastle Healthcare Services LLC

10 years in business
11335 NE 122nd Way Ste 105
Kirkland, WA 98034-6933
Fax Numbers
  • (425) 406-6015
Additional Phone Numbers
  • (877) 488-9990
Additional Email Addresses
BBB File Opened: 06/20/2011
Business Started: 08/20/2007
Business Started Locally: 07/01/2007
Business Incorporated: 08/20/2007 in WA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Robert Richardson, Member/Director of Operations
Business Category
  • Training Program
  • First Aid Instruction
  • Health
  • Medical Consultants
  • CPR Certification

Products & Services
Automated External Defibrillators (AEDs), Emergency Medical Equipment, Training Equipment, AED Training, CPR Training, First Aid Training, Advanced Cardiac Life Support (ACLS), Advanced Cardiac Life Support for Experienced Providers (ACLS-EP), Basic Life Support for Healthcare Providers (BLS), Bloodborne Pathogen , ECG, Emergency Nursing Pediatric Course (ENPC), Neonatal Resuscitation Program (NRP), Pediatric Advanced Life Support (PALS), Pediatric Emergency Assessment Recognition and Stabilization (PEARS), Trauma Nursing Core Course (TNCC)
Alternate Business Names
  • Newcastle Training Centers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • American Express, Cash, Check, Discover, MasterCard, Visa
Refund & Exchange Policy: 

A course participant is required to cancel a course at least twenty-four (24) hours prior to the course start time to receive a course credit valid for one (1) year.  No cash refunds will be issued.  Notice of course cancellation must be submitted by email to or voicemail by calling 1-877-488-9990.  A course participant using an employer promo code to register for a course must ensure the course is a direct requirement of their current assigned position to avoid being personally responsible for course tuition.  A Physician's note documenting acute illness or injury will excuse improper course cancellation.  All course materials sales are final.  Refunds will be issued for damaged course materials only. 

BBB accredited business



This company offers American Heart Association (AHA) Training Center (TC) offering First Aid, CPR, and AED classroom courses, instructor courses, online training courses, and training site support.  

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Monday - Saturday 8am - 6pm
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Newcastle Healthcare Services LLC

Newcastle Healthcare Services LLC


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