This Business Is Not BBB Accredited

Access Media 3

Access Media 3

(630) 230-0555

Access Media 3

15 years in business
Headquarters
565 Andover Park W Ste 201
Tukwila, WA 98188-3345
Fax Numbers
  • (630) 230-0558
Additional Phone Numbers
  • (630) 230-0555
Additional Email Addresses
  • EWelles@am3inc.com
Additional Website Addresses
BBB File Opened: 08/13/2002
Business Started: 09/01/2001
Business Started Locally: 09/01/2001
Type of Entity
Corporation
Business Management
  • Mr. Scott Rediger, CEO
  • Mr. Don Weinstein, CFO
  • Eric Welles, SVP A&I
Business Category
  • Television - Cable, CATV & Satellite
  • Internet Services
  • Internet Access Provider

Additional Information
  • BBB files indicate that the business has received complaints concerning billing issues. Consumers allege Access 3 Media makes unauthorized debits from their bank accounts.
Alternate Business Names
  • AM3
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
25

F

Pattern of Complaint

On August 22, 2013, BBB recognized a pattern of complaints from consumers regarding billing, service and customer service issues. Consumers allege Access 3 Media continues to charge them for equipment they have already returned. Consumers further allege they receive unreliable service from Access 3 Media, and the company is not responsive to their requests for assistance.

Access Media 3 is working with BBB in an effort to eliminate the underlying... Read More

Overview

This company offers cable television, high-speed Internet and digital home phone exclusively to the multi-family industry.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Access Media 3 include:

  • Failure to respond to 5 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Access Media 3

THIS BUSINESS IS NOT BBB ACCREDITED

Access Media 3

Customer Review Rating:

100%

Composite Score: