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          Rain City Exteriors has 1 locations, listed below.

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            Business ProfileforRain City Exteriors

            Siding Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.85/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/6/2016

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Rain City Exteriors offers contracting services. 

            Products & Services

            Fiber Cement Siding, Cedar Siding, Roofing, Windows, Paint., Siding, Painting, Windows, Roofing, Decks.

            Business Details

            BBB File Opened:
            9/16/2015
            Years in Business:
            9
            Business Started:
            8/1/2014
            Business Incorporated:
            8/8/2014
            Accredited Since:
            1/6/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            25
            Alternate Business Name
            • All About Projects, Inc.
            Business Management
            • Mr. Jose Olivarez Cruz, President
            Contact Information

            Principal

            • Mr. Jose Olivarez Cruz, President

            Customer Contact

            • Mr. Jose Olivarez Cruz, President

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            According to our contract with Rain City Exteriors, we were to get a new roof including new sheathing, underlayment including *********** shield, shingles, and vents for around $38k. They finished the work on 03/10/22. Since then, there have been leaks and damage to the roof and exterior siding. We called them to look at the issue and fix it twice. They came out with a couple of workers and did a repair but did not inform us what they did. The leak continued and worsened. We called them a few times and did not get a response. We decided to call another roofing company to inspect and quote us a repair on 06/16/23. They found that Rain City Exteriors did not put on a *********** shield or level the new sheathing. So now we have a low-slope roof with pockets of moisture rotting away the new sheathing. Something I couldn't observe after their work because I use a wheelchair. None of the products on the roof seem to be installed according to the manufacturer's recommendation and probably not to code. They even put a ridge vent in, which doesn't seem correct for low-slope roofs. So now I am looking to get a new roof barely more than a year after this contractor did not put on all the products we paid for.
            Read More

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Elena C

            5 stars

            01/18/2024

            Rain City Exteriors cares for quality construction and customer satisfaction. Not only were they the only company willing to stain our exterior wood siding (as opposed to painting), but they also did an amazing job. Their crew was caring and competent, with attention to detail. We had previously hired them to re-roof and redo custom metal for our fireplaces, and they had done a very good job.We just booked our third job with them. Highly recommended.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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