BBB Accredited Business Profile

(206) 301-5700

14 years in business
1501 4th Ave Ste 400
Seattle, WA 98101-3527
BBB File Opened: 01/28/2008
Business Started: 01/01/2003
Business Started Locally: 01/01/2003
Business Incorporated: 07/27/2005 in WA
Type of Entity
Business Management
  • Ms. Tara McGuane, SR. IP & Marketing Compliance MAnager
  • Abani Heller, President & CEO
Business Category
  • Searchers of Records
  • NAICS: All Other Information Services
  • Information Bureaus

Products & Services
Background Check, People Search, Identity Protection, Credit Report
Alternate Business Names
  • Intelius, Inc.
  • Intelius Screening Solutions
  • Income Inc
  • PeopleConnect, Inc.

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business


Pattern of Complaint

On February 22, 2012, BBB recognized a pattern of complaints from consumers regarding billing issues. Consumers allege they were not aware of a monthly fee when signing up for a one-time purchase. Consumers claim the monthly fee is from an Identity Protect Service enrollment, which includes a free seven-day trial period and monthly charges of $19.95 thereafter.

According to BBB files, Intelius has worked with BBB to improve the language on its w... Read More


This company offers a search program for public records.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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