Business ProfileforAurora Plumbing Supply Co., Inc.

My neighbor had work done on their side sewer. We share the same line. The next day my tub had about 4 inches of black smelly gunk in it. The neighbor said they had used Aurora Plumbing. A plumber came the next day from Aurora Plumbing and my neighbor and I talked about the issue by the area where the work was done on my neighbors property. At first the plumber denied that the work could have anything to do with my plumbing, but I refused to believe that it was just a coincidence. I told my neighbor and the plumber that Aurora plumbing had done a job for me in which I had to have them come back. The plumber agreed to work on getting the gunk out of the bath tub and fix whatever was caused by the side sewer work he had done the previous day. He came into my house with a large snaking machine and worked on my toilet and said it would be a approximately $500 cost. Then, he said actually it had to be fixed from the kitchen sink and worked on getting it done from there. The bill for the 20 minutes he was in the house was approximately $300. No parts were used for this work. Since, I thought it impossible that my plumbing problems were a coincidence I refused to pay the bill.Aurora Plumbing agreed via telephone that it wasnt a coincidence and wrote off the bill.I started noticing a sewer smell in the next few days and believed it was coming from the neighbors work done by Aurora Plumbing. Since the neighbors property has had serious problems with irrigation from the hill above their house, I thought they were having some serious issues. I continued to smell this smell for months to come. I saw that the kitchen plumbing had been damaged by the snaking as I left the kitchen water running and looked into the crawl space and saw it was flowing right into the earth below. I contacted Aurora Plumbing about this but received no response. I have never got a response from Aurora Plumbing except the day they said I would not be charged for the bill