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Find a Location

Sierra Fish & Pets Inc has 1 locations, listed below.

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    Business ProfileforSierra Fish & Pets Inc

    Pet Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/12/2009

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Sierra Fish & Pets Inc offers pet food and supplies retail sales.

    Products & Services

    Pet Store, ?Aquarium Servicing , Adoption Events, Water Testing & Analysis, Pet Nail & Wing Trims

    Business Details

    Location of This Business
    601 S Grady Way Ste M, Renton, WA 98057-3229
    BBB File Opened:
    11/12/2009
    Years in Business:
    52
    Business Started:
    4/1/1972
    Business Incorporated:
    4/5/1982
    Accredited Since:
    11/12/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    11
    Business Management
    • Mr. Bruce Sternberg, President
    Contact Information

    Principal

    • Mr. Bruce Sternberg, President

    Customer Contact

    • Mr. Bruce Sternberg, President
    Additional Contact Information

    Fax Numbers

    • (425) 437-0330
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    T. R.

    1 star

    08/20/2021

    Awfully poor customer service. AND A HIGH BUYER BEWARE- DO NOT I REPEAT DI NOT PURCHASE BIRDS FROM THIS PLACE. THEY ARE CRUEL AND HEARTLESS. NO TRACING PROVIDED ABD THEIR BIRDS ARE ALMOST BLACK MARKET QUALITY!! DIED IN 1 WEEK. 2 BIRDS THE VET THAT LOOKED AT THEM CRIED AT THEIR POOR CONDITION. THIS IS AMERICA WE ARE SUPPOSED TO HAVE THE BEST EVERYTHING. I DEMAND THIS PLACE BE SHUT DOWN. LET PETCO AND PET SMART DO PETS. NOT THIS BARF POOL OF A PLACE. THE ***** DOESNT CARE **** JUS RIP PEOPLE OFF!!!

    Sierra Fish & Pets Inc Response

    08/22/2021

    Wow!! Im so sorry about this incident and would like to help correct any problem a customer may have. In order to try to find out more about this incident, I would like to have a little more information so I can find out, on our end, what happen. The customers name, If possible I can get an approximate date any interaction took place, perhaps what the incident was, what type of birds were involved, and the vets name.Maybe we can try to correct in some way..Thanks, Sierra Fish & Pets

    Customer Response

    08/28/2021

    Greeting. I purchased a cinnamon breed cockateil for $279 from your company.You guys treated me terrible when i called in to see what went wrong. It was suppose to live way longer than it did and we got pet insurance for it only to find out your company was very neglect is some disclosure about the bird.Very poor experience.

    Customer Response

    08/28/2021

    Purchased on july 26 2021Cinnamon- cockateil.Died one week later - i called your company and the gentleman that answered the phone was very rude, unconcerned and detached from professional customer service..He said ***** was nothing he could do but told me to bury it!!!!!!!Not cool! We drove to far to purchase the breed and paid to much for it to die so soon!

    Customer Response

    08/28/2021

    I can be reached at my husband's- *********************** mine- [email protected] pronounced- Taphani

    Customer Response

    08/28/2021

    I can be reached at my husband's- *********************** mine- [email protected] pronounced- TaphaniI have recept and bank record from debit card.

    Customer Response

    09/01/2021

    *******************************- pronounced- (Taphani)Husband--- rajnahBought july 29, 2021Cinnamon cockateil@ $279.00Plus bird food at. $13.99Very upset about this purchase!

    Local BBB

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