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Find a Location

Bonanza.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBonanza.com

    Online Retailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.51/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    63 complaints closed in last 3 years

    29 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/9/2013

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bonanza.com offers an online marketplace for individual buyers and sellers to connect and complete transactions.

    Products & Services

    Online Shopping

    Business Details

    Location of This Business
    3131 Western Ave Ste 527, Seattle, WA 98121
    BBB File Opened:
    1/7/2009
    Years in Business:
    15
    Business Started:
    5/1/2008
    Business Incorporated:
    4/22/2010
    Accredited Since:
    12/9/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bonanza.com Inc
    • Bonanzle Inc
    Business Management
    • Mr. Quincy Faison, CEO
    Contact Information

    Principal

    • Mr. Quincy Faison, CEO

    Customer Contact

    • Mr. Quincy Faison, CEO
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    63 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    The website Bonanza.com is hosting a seller "Robinsstuffmustgo" who is attempting to sell item(s) they have obtained illegally (stolen) from me from 2018 which clearly display my Full Name (***************************), my current phone number *************) and my email address ************************ This same seller is also attempting to sell these same items on ***** but **** has found them in violation of their terms of service and is removing the items...the same I have asked of Bonanza.com. However, Bonanza.com's customer service agent ********** is claiming that they have no obligation, there is no violation of their terms of service and that if I want them to do anything I would need to get a lawyer involved. They are violating their own terms of service while putting me in danger with my personal inflation being displayed for sale on their website without my consent. *************************************************[catalog_id]=&q[country_to_filter]=US&q[filter_category_id]=&q[in_booth_id]=&q[ship_country]=1&q[shipping_in_price]=0&q[sort_by]=relevancy&q[suggestion_found]=&q[translate_term]=true&q[search_term]=stuart%20karmatz
    Read More

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda C

    2 stars

    03/05/2024

    I have used Bonanza for years and would not hesitate to buy there as long as I used PayPal for my own protection.For sellers, the site used to be exceptional, with speedy, human customer service. But now ******* has added a penalty fee for sellers who don't purchase their shipping, which they claim is the lowest around. Don't be fooled; it's not even close to the lowest.They also claim they will refund you if you buy their shipping and find a lower-priced service elsewhere. I'm still waiting for that refund to appear.And, just to solidify *******'s standing as Worst Shipping Ever, when you do buy their shipping, they add a $2 charge, which will be put toward the next shipping you buy from them, so "you're really not losing anything." As if. When you use the $2 they stole from you to buy a new shipping label, ******* will take another $2, so you'll never really get that money back. It's just a kind of blackmail to force you to buy their shipping.Imagine going into ******* for a pack of Oreos and finding a two-dollar charge added on."What's that for?" you ask."Don't worry, the next time you come in, we'll apply that $2 to your purchase.""And then you'll charge me another $2 for shopping in your store.""Basically, yes."Let's face it, if Bonanza really did offer the cheapest shipping around, would they have to use extortion to get sellers to buy it? We'd leap at the chance to save on shipping. The fact that they have to force us to use it just proves it's a bad deal.So, buying on Bonanza? Go for it. Selling on Bonanza? Be wary.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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