Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Mattress City has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mattress City

              121 SE Everett Mall Way Ste A Everett, WA 98208-3260

              BBB Accredited Business

            • Mattress City

              18505 Alderwood Mall Pkwy Ste H Lynnwood, WA 98037-8012

              BBB Accredited Business

            • Mattress City

              420 Auburn Way N Auburn, WA 98002-4337

              BBB Accredited Business

            • Mattress City

              1281 N 205th St Shoreline, WA 98133-3214

              BBB Accredited Business

            Business ProfileMattress City

            Mattress
            Multi Location Business
            BBB accredited business

            Contact Information

            121 SE Everett Mall Way Ste A

            Everett, WA 98208-3260

            Get Directions
            Visit Website
            (425) 355-7378

            Business hours

            10:00 AM - 8:00 AM
            Business Hours
            10:00 AM - 8:00 AM
            10:00 AM - 8:00 AM
            10:00 AM - 8:00 AM
            10:00 AM - 8:00 AM
            10:00 AM - 8:00 AM
            10:00 AM - 6:00 AM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/3/2015

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Mattress City, offers mattress and furniture sales.

            Products & Services

            Mattress , Bedroom , Living Room, Dining Room, Home Office , Recreation , Accents , Gel Toppers, Latex Toppers, Crib Mattresses

            Business Details

            This is a multi-location business.

            Find a Location

            Mattress City has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mattress City

                121 SE Everett Mall Way Ste A Everett, WA 98208-3260

                BBB Accredited Business

              • Mattress City

                18505 Alderwood Mall Pkwy Ste H Lynnwood, WA 98037-8012

                BBB Accredited Business

              • Mattress City

                420 Auburn Way N Auburn, WA 98002-4337

                BBB Accredited Business

              • Mattress City

                1281 N 205th St Shoreline, WA 98133-3214

                BBB Accredited Business
              Location of This Business
              121 SE Everett Mall Way Ste A, Everett, WA 98208-3260
              BBB File Opened:
              6/30/2011
              Years in Business:
              15
              Business Started:
              1/14/2009
              Business Incorporated:
              1/14/2009
              Accredited Since:
              12/3/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mattress City Inc
              Hours of Operation

              Primary

              M:
              10:00 AM - 8:00 AM
              T:
              10:00 AM - 8:00 AM
              W:
              10:00 AM - 8:00 AM
              Th:
              10:00 AM - 8:00 AM
              F:
              10:00 AM - 8:00 AM
              Sa:
              10:00 AM - 6:00 AM
              Su:
              Closed
              Business Management
              • Mr. Stewart Patey, President
              Contact Information

              Principal

              • Mr. Stewart Patey, President

              Customer Contact

              • Mr. Stewart Patey, President
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Shopping for a mattress? Do your research

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jennifer K

              12/28/2023

              Mattress City has the absolute best ****** reviews in all of Western **********. Go check them out! Average score out of 5 is (4.9). Not many people seem to visit BBB unless there is a problem. Mattress City is the one mattress store that knows their products. Their beducators dont work on commission! One of the only stores in existence that operates this way. That way they truly have the customers best interest when selecting a mattress. The other stores push products that their vendors what to get rid of providing their salespeople more commissions. Go to Mattress City to support a great local business that gives back to our local community. They really understand what customer service is all about!

              Mattress City Response

              12/28/2023

              So appreciate your amazing review ********. I remember you bringing this up when you visited our store. I know many people do research before they come in for a visit but you really went out of your way to look into what we do here at Mattress City! We appreciate not only that you shopped local but you took the time to provide others what your actual experience was like when you shopped with us the other day. How you mentioned that the other stores you shopped at made you feel very uncomfortable. I believe that since our salespeople who dont work on commission that it makes a big difference in the way customers are treated. There is no pressure to buy! I want you to know that you chose an awesome mattress and you are going to love the adjustable power base as well! It really is a game changer in helping you achieve the *************** rest! Again thank you for shopping at Mattress City. If we can ever be of further assistance please let us know! Happy New Year to your family! This purchase is a great way to kick off the new year!
              Read 1 More Customer Review

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.