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Find a Location

Luxury Bath of Seattle has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLuxury Bath of Seattle

    Bathroom Design
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/28/2014

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Luxury Bath of Seattle offers bathroom remodel and construction services.

    Products & Services

    Bathroom Remodeling

    Business Details

    Location of This Business
    18388 Redmond Way STE E, Redmond, WA 98052-5012
    BBB File Opened:
    10/30/2003
    Years in Business:
    23
    Business Started:
    3/1/2001
    Business Started Locally:
    3/1/2001
    Business Incorporated:
    3/8/2001
    Accredited Since:
    1/28/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Bath Center of Seattle, Corp
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Raz Gunderman, President
    • Mrs. Hila Michaely, Office Manager
    Contact Information

    Principal

    • Mr. Raz Gunderman, President

    Customer Contact

    • Mrs. Hila Michaely, Office Manager
    Additional Contact Information

    Fax Numbers

    • (425) 881-7772
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I was told when I signed for the services of this company that they would be able to start remodeling around March 5th. Every time since that date passed that I have called, I have either not been able to speak with anyone, just a recording so I cannot get any data on when my remodel is to occur. I have since decided that either this company is a scam or going out of business, since they are so non-communitive. The original contract that was presented to me dated 2/6/24 included a nonrefunable deposit clause which I crossed out with the approval of their representative. I just want my deposit refunded.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Prabhu R

    1 star

    04/10/2024

    I was tremendously disappointed with Luxury Bath of Seattle and would not recommend them to anyone. I initially met with them in September, 2023 and they said it would be finished in December, 2023 and they still have not finished the job. I had five different installers and they all screwed up. The shower head and shower handle are still loose, and I never got the initial design that I wanted. The marketing manager has been full of empty promises. He keeps on saying he will correct everything but he hasn't. The owner also doesn't want to take full responsibility and all he did was give me a coffee mug for their incompetence. I threw it out. Don't waste your time with Luxury Bath of Seattle. I am sure they are more legitimate and competent bathroom remodeling companies out there. Do your research up front and least look at three different companies, and don't sign anything unless you are completely sure that the project will be managed properly from start to finish. You should not have to manage everything yourself. Also there is a complaint resolution service with **************** AG. Make sure you know your rights when you are when making this type of investment.

    Luxury Bath of Seattle Response

    04/11/2024

    Hello, yes we did a job for ************ and if to be honest it did take more then expected and some of the installers who worked on his project is no longer in the company.

    we did set up our most senior installer eventually on the project to make sure we will finish it and we did. we sent the customer all kind of shower heads to choose from and thought we finished the Project.

    This is the first time, we , in the office hear, there is still an issue with the head and Handle and we contacted the customer to come and service, and fix the issues.

     

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