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          Bonanza.com has 1 locations, listed below.

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            Business ProfileforBonanza.com

            Online Retailer
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 36 Customer Reviews

            Customer Complaints

            63 complaints closed in last 3 years

            28 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/9/2013

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Bonanza.com offers an online marketplace for individual buyers and sellers to connect and complete transactions.

            Products & Services

            Online Shopping

            Business Details

            BBB File Opened:
            1/7/2009
            Years in Business:
            15
            Business Started:
            5/1/2008
            Business Incorporated:
            4/22/2010
            Accredited Since:
            12/9/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Bonanza.com Inc
            • Bonanzle Inc
            Business Management
            • Mr. Quincy Faison, CEO
            Contact Information

            Principal

            • Mr. Quincy Faison, CEO

            Customer Contact

            • Mr. Quincy Faison, CEO
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            63 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/26/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            The website Bonanza.com is hosting a seller "Robinsstuffmustgo" who is attempting to sell item(s) they have obtained illegally (stolen) from me from 2018 which clearly display my Full Name (***************************), my current phone number *************) and my email address ************************ This same seller is also attempting to sell these same items on ***** but **** has found them in violation of their terms of service and is removing the items...the same I have asked of Bonanza.com. However, Bonanza.com's customer service agent ********** is claiming that they have no obligation, there is no violation of their terms of service and that if I want them to do anything I would need to get a lawyer involved. They are violating their own terms of service while putting me in danger with my personal inflation being displayed for sale on their website without my consent. *************************************************[catalog_id]=&q[country_to_filter]=US&q[filter_category_id]=&q[in_booth_id]=&q[ship_country]=1&q[shipping_in_price]=0&q[sort_by]=relevancy&q[suggestion_found]=&q[translate_term]=true&q[search_term]=stuart%20karmatz
            Read More

            Customer Reviews

            36 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Linda C

            2 stars

            03/05/2024

            I have used Bonanza for years and would not hesitate to buy there as long as I used PayPal for my own protection.For sellers, the site used to be exceptional, with speedy, human customer service. But now ******* has added a penalty fee for sellers who don't purchase their shipping, which they claim is the lowest around. Don't be fooled; it's not even close to the lowest.They also claim they will refund you if you buy their shipping and find a lower-priced service elsewhere. I'm still waiting for that refund to appear.And, just to solidify *******'s standing as Worst Shipping Ever, when you do buy their shipping, they add a $2 charge, which will be put toward the next shipping you buy from them, so "you're really not losing anything." As if. When you use the $2 they stole from you to buy a new shipping label, ******* will take another $2, so you'll never really get that money back. It's just a kind of blackmail to force you to buy their shipping.Imagine going into ******* for a pack of Oreos and finding a two-dollar charge added on."What's that for?" you ask."Don't worry, the next time you come in, we'll apply that $2 to your purchase.""And then you'll charge me another $2 for shopping in your store.""Basically, yes."Let's face it, if Bonanza really did offer the cheapest shipping around, would they have to use extortion to get sellers to buy it? We'd leap at the chance to save on shipping. The fact that they have to force us to use it just proves it's a bad deal.So, buying on Bonanza? Go for it. Selling on Bonanza? Be wary.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

            BBB reports on known marketplace practices.

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