BBB Accredited Business Profile

RealNetworks Inc

RealNetworks Inc

(206) 674-2700

RealNetworks Inc

21 years in business
1501 1st Ave S Ste 600
Seattle, WA 98134-1464
Additional Phone Numbers
  • (866) 420-5833
Additional Email Addresses
  • cs-escalations@real.com
BBB File Opened: 01/16/1997
Business Started: 02/01/1996
Business Started Locally: 02/01/1996
Business Incorporated: 02/09/1994 in WA
Type of Entity
Corporation
Business Management
  • Mr. Rob Glaser, Interim President/CEO
  • Mr. Guneshwar Sharma
Business Category
  • Internet Services
  • NAICS: Data Processing, Hosting, and Related Services
  • Internet Gaming
  • Digital Media

Products & Services
RealPlayer, RealBroadBand Essentials (former), SuperPass (former), RealPlayer Cloud, RealTimes, GamePass, FunPass, FunTickets (Former), Listen
Alternate Business Names
  • Gamehouse, Inc
  • Real Networks.com
  • Real.com
  • Realnetworks.com
  • Listen.com
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, MasterCard, American Express and Discover Card.  Some brands, products and services also accept PayPal, JCB, mobile carrier payments and other payment methods.
Refund & Exchange Policy: 
Refund and exchange policies vary by brand, product and services.  Please check our terms of services and pricing policy for specific information.  All purchases require that customers accept the terms of service prior to submitting the order.
BBB accredited business

A+

Overview

This company offers Internet broadcasting, entertainment and multimedia production services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

RealNetworks Inc

RealNetworks Inc

BBB ACCREDITATION SINCE 10/01/1999

Customer Review Rating:

100%

Composite Score: