BBB Accredited Business Profile



(888) 738-7478


17 years in business
6100 4th Ave S Ste 200
Seattle, WA 98108-3234
Fax Numbers
  • (866) 405-4536
Additional Phone Numbers
  • (800) 569-7913
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 07/10/2008
Business Started: 02/01/2000
Business Started Locally: 02/01/2000
Business Incorporated: 04/30/2007 in DE
Type of Entity
Business Management
  • Mr. Darryl Rawlings, CEO
  • Ms. Ronaye Verigin, Vice President of Customer Service
Contact Information
  • Customer Service: Ms. Kesa Hurley, Social Media Specialist
Business Category
  • Insurance Companies
  • Pet Insurance

Products & Services
Medical Insurance for cats and dogs.
Service Area
We service the following area(s): Alaska, Idaho, Montana, Oregon, Washington, Wyoming
Alternate Business Names
  • VetInsurance Managers Inc
  • Trupanion, Inc
  • Vetinsurance International, Inc
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • ACH, Visa, MasterCard, and AMEX
Refund & Exchange Policy: 
30 day money back guarantee, if no paid claim has occurred within the first 30 days of enrollment.
BBB accredited business



Medical insurance for cats and dogs.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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