Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fairfield Inn Seattle SeaTac Airport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFairfield Inn Seattle SeaTac Airport

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fairfield Inn Seattle SeaTac Airport has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      19631 International Blvd, Seattle, WA 98188-5404
      BBB File Opened:
      5/8/2000
      Years in Business:
      29
      Business Started:
      7/1/1994
      Business Started Locally:
      7/1/1994
      Business Incorporated:
      8/25/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Fairfield Inn By Marriott - Seatac Airport
      • Fairfield Inn-Seatac Airport
      • Hospitality First Inc
      Business Management
      • Mr. Matt Farnsworth, General Manager
      • Ms. Lisa Kelter, Manager
      • Mr. Han Kim, President
      Contact Information

      Principal

      • Mr. Matt Farnsworth, General Manager

      Customer Contact

      • Mr. Matt Farnsworth, General Manager
      Additional Contact Information

      Fax Numbers

      • (206) 824-3232
        Primary Fax

      Industry Tip

      BBB Tip: Traveling soon? Be careful when booking a hotel room

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/25/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      Hello Ive contacted the Marriott in regards to my stay on the 7th-8th of January. Upon arriving, I noticed that the room that we staying in was an **** The second concern and issue upon checking, the bedding which I do for every hotel that we stay in making sure that there is no bedbugs, so we do not take back home. I noticed there was blood stains on the bedding, so I called the receptionist to ask if she could change the bedding also, there was hair on the bed as if the sheets had not been clean. I took pictures and I went to the front desk and let her know my concerns. She switch my room two different times the second time it was the same thing which was located on the first floor, she then told me that the same housekeeper is designated to one floor and most likely the same one clean all the rooms on the first floor. I then asked to be relocated to a different floor in hopes that it was, not the same issue. Upon entering the room it was very dirty, but because we had to fly out of the country the next day, my fianc and I decided to stay and let the receptionist know that we will be reaching out to the manager in regards to the service that was received all the rooms that I was given had blood stains on the sheets. Upon checking out I noticed my credit card was charged $60. I was never informed that I was being charged $20 for incidentals for each room that was switched. I was upset and I let them know that I cannot deal with this matter, and that I will be calling to speak to the manager as soon as possible. Upon arriving back to this country I called and tried to speak to the manager to address my concerns however, I had no success in reaching the manager, so I left a message, addressing briefly what the call was regarding and ask for a return call back. That was on 16 Jan. I have yet to receive a phone call to address these issues. Im in hopes of someone rectifying this matter ASAP or I will be following up with a BBB complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.