Business ProfileforDays Inn by Wyndham Seattle South Tukwila

I worked through a third party provider to secure parking at the business location from July 20 - August 5. When I arrived at the location, I contacted the desk clerk (*******) to confirm parking and get my parking pass. She stated that the front parking location was full but that I should utilize the back parking location "near the trucks." After inspecting the area, I expressed concern that it was in an area of high traffic, exposed, and near a construction area. Additionally, the back part of the hotel was under remodeling. She stated that there were no other locations. Upon my return to pick up the vehicle, I noticed a large crack in the windshield that had occurred during my trip. The driver of the hotel shuttle confirmed the damage and advised that I speak to management as they had insurance for these issues. I took a photo of the damage and went to the front desk, where I spoke with ******* again and let her know of the damage that occurred. She advised me to call my insurance company and refused to contact management other than to give me an email address. I have contacted management through the email twice with no response. On the third email, I provided notice that I would be contacting the BBB and local authorities. The original email with photo is attached to this complaint with a pdf.