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          Bob's Heating & Air Conditioning has 1 locations, listed below.

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            Business ProfileforBob's Heating & Air Conditioning

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/8/2004

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Bob's Heating & Air Conditioning offers HVAC installation, service and repair, duct cleaning, duct work, gas piping, furnaces, refrigeration, heat pumps, and hot water heaters.

            Products & Services

            Heating and Air Conditioning

            Business Details

            BBB File Opened:
            1/1/1979
            Years in Business:
            67
            Business Started:
            1/1/1957
            Business Incorporated:
            7/8/2015
            Accredited Since:
            11/8/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:30 PM
            T:
            8:00 AM - 5:30 PM
            W:
            8:00 AM - 5:30 PM
            Th:
            8:00 AM - 5:30 PM
            F:
            8:00 AM - 5:30 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Patrick Beulke, Operations Manager
            • Mr. Vern Olson, CEO
            Contact Information

            Principal

            • Mr. Vern Olson, CEO

            Customer Contact

            • Mr. Patrick Beulke, Operations Manager
            • Ms. Gabby Roppo, Marketing Coordinator

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I purchased an air conditioner with them 2 years back. This is a Daikin mini ductless AC. The person who gave me a quote suggested me to buy this. Now every single year (especially when I need it the most during summer), Im having water drip out inside my home. This product is covered in warranty and this company delays a lot for coming and checking and I need to sleep in the heat. This is very unfortunate. Every time I complain, they take one month to come and check the issue. And if I call someone outside, they are asking me for more money to inspect the issue.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Valerie L

            04/12/2021

            My furnace was installed in 2008 by Bob's heating -- not old enough to replace it. In 2019, the induce motor stoped working and was replaced. In December 2029, the blowing motor was replaced. After the blowing motor replacement, we frequently heard loud noises coming from the furnace, so I called the Bob's heating. The lady who answered the phone said she could send a technician to check it for $139. I told the lady the noise was not constant so she asked me to record the noise and send to her first, so I sent the sound file through text, but they never responded. I called them again and she said the phone number was a land line, so she did not get the sound file. She said she would ask the technician to call me back to talk about it. I waited for the tech to call but never heard back. In April 2021, the the furnace stopped working and we smell something burning from the vents. I called them again and the tech came. After check he said the induce motor was broken again, and that the part warranty was only one year. When I asked about the life of the motor, he said usually 8 to 10 years, but mine only lasted one year and 8 months! When they replaced the induce motor in 2019, we paid $129 diagnose, motor $473 and plus tax, but in 2021, the diagnose fee is $139, the motor price was $559 and plus tax. Within one year and 9 months, the price increased $96, 18%!. This company provided poor quality products, service, response, and the radical price increase during the pandemic.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

            BBB reports on known marketplace practices.

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