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Find a Location

Do It Right Roofing has 1 locations, listed below.

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    Business ProfileforDo It Right Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/29/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Do It Right Roofing, offers general contracting and roofing services.

    Products & Services

    Do It Right Roofing offers roof replacements, repairs and gutter replacement.

    Business Details

    Location of This Business
    Tacoma, WA 98444-6560
    BBB File Opened:
    7/2/2012
    Years in Business:
    12
    Business Started:
    8/1/2011
    Business Incorporated:
    7/21/2011
    Accredited Since:
    11/29/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    12
    Alternate Business Name
    • Do It Right, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Garrett Keegan Willey, President
    • Mr. Robert Cole Willey, Vice President
    • Mrs. Angela Willey, Vice President of Operations
    Contact Information

    Principal

    • Mr. Robert Cole Willey, Vice President

    Customer Contact

    • Mr. Garrett Keegan Willey, President
    • Mr. Robert Cole Willey, Vice President
    • Mrs. Angela Willey, Vice President of Operations

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a roofing job done beginning in July 2023 for $7,989.40. The job took multiple days. Initially they did not include the tip out so I had to call them to come and do it.. The roof had a leak and I called them and they came back. The leak was not resolved. I called and texted numerous times. I got responses sporadically. They came back maybe 5 or 6 times since then and still the roof leaks. On Oct. 30 the office said they would send out ******************* and he came out and glued down a 6ft. Rubberized strip and never returned. I called again twice and they have never responded. I paid $5000 cash and financed the remaining amount through Green *** (******* ***** ***** The roof still leaks and there is now no communication from their end and I have stopped reaching out to them. It has been 4 months. The invoice did not include an account or order number but I do have a copy saved on my cell phone. I also have a copy of the estimate and materials needed. I wish to be reimbursed so that I may find another company to do the job correctly.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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