This Business Is Not BBB Accredited

Tacoma Public Utilities

Tacoma Public Utilities

(253) 502-8600

Tacoma Public Utilities

124 years in business
Tacoma Public Utilities Lobby
3628 South 35th Street
Tacoma, WA 98409
Fax Numbers
  • (253) 502-8771
Additional Phone Numbers
  • (253) 502-8000
  • (800) 752-6745
Additional Email Addresses
BBB File Opened: 03/26/1998
Business Started: 01/01/1893
Business Started Locally: 01/01/1893
Business Management
  • Mr. John Hoffman, Operations Manager
  • Ms. Christine Gleason, Communications Manager
Business Category
  • Electric Companies
  • Telephone & Television Cable Contractors
  • Government - City, Village & Township
  • Business & Trade Organizations
  • Railroads
  • Water Companies - Utility

Products & Services
Electricity, Water, Cable Television, High Speed Internet
Alternate Business Names
  • City of Tacoma Department of Public Utilities
  • Tacoma Power
  • Tacoma Water
  • Tacoma Rail
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



Tacoma Public Utilities (TPU) offers power, water,  rail, cable television and internet service in Pierce County.  TPU Customer Services also support the City of Tacoma's utility services, being solid waste, waste water and storm drains.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it offers services which are outside the scope of BBB evaluations.

M: 8:00 AM-5:30 PM
T: 8:00 AM-5:30 PM
W: 8:00 AM-5:30 PM
Th: 8:00 AM-5:30 PM
F: 8:00 AM-5:30 PM
S: Closed
Su: Closed
H: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Tacoma Public Utilities


Tacoma Public Utilities

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