BBB Accredited Business Profile

TwinStar Credit Union

TwinStar Credit Union

(800) 258-3115

TwinStar Credit Union

79 years in business

4525 Intelco Loop SE
Lacey, WA 98503-5941

Fax Numbers
  • (360) 459-0894
Additional Email Addresses
  • dboyd@twinstarcu.com
Additional Website Addresses
  • http://www.pinterest.com/twinstarcu
BBB File Opened: 11/28/1988
Business Started: 12/01/1937
Business Started Locally: 12/01/1937
Business Incorporated: 12/31/1937 in WA
Type of Entity
Corporation
Business Management
  • Mr. Jeff Kennedy, President/CEO
  • Ms. Sierra Burton, Event Coordinator
  • Customer Service: Devin Boyd, Senior Executive Assistant
Contact Information
  • Mr. Jeff Kennedy, President/CEO
  • Ms. Sierra Burton, Event Coordinator
  • Customer Service: Devin Boyd, Senior Executive Assistant
Business Category
  • Credit Unions
  • NAICS: Credit Unions

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

B+

Overview

This company offers financial services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for TwinStar Credit Union include:

  • 11 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

TwinStar Credit Union

TwinStar Credit Union

BBB ACCREDITED SINCE 11/28/1988

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3