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          Find a Location

          B E C U has 55 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • B E C U

              12770 Gateway Dr S Tukwila, WA 98168-3309

              BBB Accredited Business

            • B E C U

              12810 E Mirabeau Pkwy Spokane Vly, WA 99216-1464

              BBB Accredited Business

            • B E C U

              205 10th St NE Auburn Nfc Auburn, WA 98002-4045

              BBB Accredited Business

            • B E C U

              2232 NW Market St Ste 111 Ballard Nfc Seattle, WA 98107-4041

              BBB Accredited Business

            • B E C U

              200 Bellevue Way NE Bellevue Downtown Nfc Bellevue, WA 98004-5720

              BBB Accredited Business

            Business ProfileB E C U

            Credit Union
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            12770 Gateway Dr S

            Tukwila, WA 98168-3309

            Visit Website
            (800) 233-2328

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            Customer Reviews

            1.35/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            121 complaints closed in last 3 years

            45 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/28/1988

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            BECU offers financial banking services.

            Products & Services

            BECU offers the following products; checking account, savings account, CD, IRA, VISA credit card, debit card, various mortgage loans, HELOC, student loans, personal loans.

            Business Details

            This is a multi-location business.

            Find a Location

            B E C U has 55 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • B E C U

                12770 Gateway Dr S Tukwila, WA 98168-3309

                BBB Accredited Business

              • B E C U

                12810 E Mirabeau Pkwy Spokane Vly, WA 99216-1464

                BBB Accredited Business

              • B E C U

                205 10th St NE Auburn Nfc Auburn, WA 98002-4045

                BBB Accredited Business

              • B E C U

                2232 NW Market St Ste 111 Ballard Nfc Seattle, WA 98107-4041

                BBB Accredited Business

              • B E C U

                200 Bellevue Way NE Bellevue Downtown Nfc Bellevue, WA 98004-5720

                BBB Accredited Business
              Headquarters
              12770 Gateway Dr S, Tukwila, WA 98168-3309
              BBB File Opened:
              10/28/1988
              Years in Business:
              89
              Business Started:
              1/1/1935
              Business Started Locally:
              12/7/1935
              Accredited Since:
              10/28/1988
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • BECU
              • Boeing Employee's Credit Union
              Business Management
              • Mr. Benson Porter, Chief Executive Officer
              • Mr. Mark Thomson, Chief Compliance Officer
              • Ms. Tracey Fitzgerald, Director of Communications
              Contact Information

              Principal

              • Mr. Benson Porter, Chief Executive Officer
              • Mr. Mark Thomson, Chief Compliance Officer

              Customer Contact

              • Ms. Tracey Fitzgerald, Director of Communications
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              121 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I closed my checking and savings account with ********************** on March 1, 2024. I was told a check would be sent, and according to them, it was. It is now March 22, 2024 and I still have not received it. They have informed me that I have to now wait 90 days to get a new one issued as its a cashiers check and that is policy to wait. It is not my problem that the company decided to use a cashiers check instead of either a) sending a normal check or b) wiring the money the same day of closure. BECU is essentially holding my money for whatever reason and has bounced my new checking account where I currently live, as they reversed the check I wrote to myself several days BEFORE I closed my BECU account. I want to be reimbursed for the money owed plus fees for bouncing my new account.
              Read More
              Read 120 More Complaints

              Customer Reviews

              69 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kayla S

              04/12/2024

              Their promotions are SCAMS. You have to call and call and fight for them to give you what youve earned and even then they give you the run around. Oh itll be 2 weeksFROM 3 MONTHS AGO.I shouldve never come back to BECU. There are so many other credit unions who actually provide adequate service to the people who bank with them.BECU is a joke. Youre better off at Chase.
              Read 68 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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