This Business Is Not BBB Accredited

ArenaNet LLC

ArenaNet LLC

(425) 247-2500

ArenaNet LLC

17 years in business
3180 139th Ave SE Ste 500
Bellevue, WA 98005-4095
Fax Numbers
  • (425) 671-0589
Additional Website Addresses
BBB File Opened: 05/10/2005
Business Started: 03/16/2000
Business Started Locally: 03/16/2000
Business Incorporated: 03/16/2000 in WA
Type of Entity
Business Management
  • Gesine Fischer, Supervisor
  • Mr. Michael O'Brien, President
  • Mr. Randall Price, Vice President
Business Category
  • Computer Software Developers
  • Wholesale Video Games

Service Area
We service the following area(s): Alaska, Idaho, Montana, Oregon, Washington, Wyoming
Alternate Business Names
  • ArenaNet
  • ArenaNet Inc
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Pattern of Complaint

On August 15, 2013, BBB recognized a pattern of complaints from consumers regarding customer service issues and delivery issues. Consumers allege ArenaNet closes their accounts without reason or notice, and fails to provide assistance to consumers whose accounts are hacked. Consumers further allege they experience a delay in service, and products purchased from ArenaNet are not delivered.

AreaNet LLC is working with BBB in an effort to eliminate ... Read More


This company offers computer games such as Guild Wars, Guild Wars Factions, Guild Wars Nightfall, Guild Wars and Eye of the North.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for ArenaNet LLC include:

  • 65 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

ArenaNet LLC

This Business Is Not BBB Accredited

ArenaNet LLC

Customer Review Rating:


Composite Score: