This Business Is Not BBB Accredited

T-Mobile USA Inc

T-Mobile USA Inc

(800) 937-8997

T-Mobile USA Inc

19 years in business
Headquarters
12920 SE 38th St
Bellevue, WA 98006-1350
Additional Website Addresses
BBB File Opened: 07/11/1997
Business Started: 07/01/1998
Business Started Locally: 07/01/1998
Business Incorporated: 12/16/1999 in WA
Type of Entity
Corporation
Business Management
  • Mr. Brian Brueckman, Vice President
  • Mr. David Carey, Executive Vice President
  • Mr. Braxton Carter, Executive Vice President
  • Mr. Peter Ewens, Executive Vice President
  • Mr. Jon Freier, Executive Vice President
  • Mr. Thomas Keys, President T-Mobile Indirect Channel
  • Mr. Gary King, Vice President
  • Mr. John Legere, President & CEO
  • Mr. Dave Miller, Executive Vice President
  • Mr. Christopher Miller, Vice President
  • Ms. Sarah Mock, Secretary
  • Mr. Michael Morgan, Senior Vice President
  • Mr. Larry Myers, Vice President
  • Mr. Neville Ray, Executive Vice President, Chief Technology Officer
  • Mr. Marc Rome, Vice President
  • Mr. Andrew Sherrard, Executive Vice President
  • Ms. Tami Shwonek, Supervisor Paralegal
  • Mr. Mike Sievert, Chief Operating Officer
  • Ms. Yvonne Smith, Vice President
  • Ms. Lauren Venezia, Vice President
  • Mr. Dirk Wehrse, Senior Vice President, Treasurer

Business Category
  • Cellular Telephone Service & Supplies
  • NAICS: Electronics Stores
  • Cell Phone & Tablet Equipment, Supplies & Repair
  • Mobile Telephone Service

Additional Information
  • BBB generally reports 100% of all reportable complaints except for those businesses who maintain a large volume of complaints. BBB currently publishes 1% for T-Mobile USA Inc.
Alternate Business Names
  • T-Mobile
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Alert

T-Mobile notified BBB that on September 15, 2015, Experian discovered an unauthorized party accessed T-Mobile data housed in an Experian Server. Records containing a name, address, social security number, date of birth, identification number and additional information used in T-Mobile’s credit assessment were accessed. T-Mobile and Experian report that no payment card or banking information was obtained. Experian is notifying the individuals who ... Read More

Overview

This company offers wireless voice, messaging, and data services.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

T-Mobile USA Inc

This Business Is Not BBB Accredited

T-Mobile USA Inc

Customer Review Rating:

94%

Composite Score: