Business ProfileforCarson Cars Inc

On 1/4/24 I paid $1000 down to carson cars for a 2015 Dodge Dart with a 3 month warranty. After leaving the dealership I noticed the car was not driving right and upon acceleration it would tug. The car did not do this while test driving it. The stereo was not working and during the test drive the stereo was on but now wasn't working. I also felt the car jerking to the right when I would drive over a hard bump on the road. I immediately called carson cars and let them know the issues I was having. They told me to bring in the car that tuesday so they could fix the issues. Upon exiting the car that night I also noticed a strong burning smell coming from the hood. When I dropped my car off for repair I listed all of the issues with the car as stated above as well as that the wheel well covers were falling out of the wheel area. They had my car from tuesday 1/9/24-1/13/24. When I picked it up nothing had been repaired. Stereo was still not working, it was still tugging when accelerating and jerking to the right when hitting bumps and the wheel well covers were still falling off. They would not provide me with documentation of what had been repaired on the car and let me know they would take it in to get repaired again. At this point it became very difficult to remain in contact with carson cars. I called multiple times and was not getting the help I needed to get my car fixed. After about 2 weeks of trying to get this situation handled I was told that I should drive the car a few thousand miles and then they would replace the transmission. I told them this car was not safe to drive for me and my 2 toddler children. After becoming tired of not having my issues addressed I returned the car on 01/30/24. I told them they were not taking my issues serious and I no longer wanted to do business with them. They will not give me my down payment and said I would owe $550 to get out of the contract. I wanted to speak with the owner but have not gotten any of my calls returned.