Business ProfileforHonda of Fife

On March 15th, 2023, Honda of Fife fraudulently sold me a 2019 CRV touring advertised as a Honda Certified Used Car with no damage or accidents. Body shop estimate was $3800.00 to fix the damage. I have made numerous trips over the last month and a half trying to work something out with this dealership. The General Manager, ********************* has promised to either put me in a car that is not damaged, or fix the damage. I have made 8 trips to Honda of Fife to rectify this fraud perpetrated on me. Finally after 5 weeks and 8 trips, 50 miles each way, they put the car in their shop to fix the dents and scratches that covered the hood, roof, both sides, and the rear quarter panel. They kept this car for 5 days, and when I went to pick it up, there were still scratches, a dent still on the hood, and you could see daylight between the satellite roof assembly and the roof of the car. I confronted ********************* before I drove the car off the lot but he said he couldn't talk to me as he had to catch a plane flight and didn't have time, and he would talk to me on Tuesday when he returned. I called in the morning and he wasn't in so I called back around 2pm. He said I was being rude and hung up on me. This car was not certifiable through Honda, was misrepresented, the advertisement was fraud, and the damage hid because they left the car extremely dirty when I looked at it but assured me it would be washed. They HID the damage! Honda Corp would NEVER have certified this car with $3,800 dollars worth of damage. (per a reputable body shop) I was lied to, still am being lied to. All they are doing is trying to get me to put more miles on this car and get time between the sales so they have to do NOTHING. Any excuse to rip me off!! Now ********************* is using the excuse that I was rude to not have to deal with this FRAUD!! I WANT MY $32000.00 BACK!! NOW! Either refund my money or find me a car at a different dealership if you have nothing in stock!!