This Business Is Not BBB Accredited

Digital Aquatics

Digital Aquatics

(425) 527-0995

Digital Aquatics

13 years in business
3520 119th St SE
Everett, WA 98208-5316
Additional Email Addresses
  • support@digitalaquatics.com
BBB File Opened: 03/26/2012
Business Started: 02/01/2004
Business Started Locally: 02/01/2004
Business Management
  • Mr. Nick Bogner, Member
  • Ms. Renae Bogner, Member
  • Mr. Paul Dunscomb, Member
Business Category
  • Aquariums - Dealers
  • Internet Shopping
  • Online Retailer

Alternate Business Names
  • Digital Aquatics LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
10

F

Pattern of Complaint

On December 2, 2013, BBB recognized a pattern of complaints from consumers regarding product issues and exchange issues. Consumers allege after purchasing Digital Aquatics' SL2 product, they discover it is defective. Consumers further allege they return the product for a replacement according to the company's instructions, but after 6-7 months have passed, they still have not received the replacement product.

On December 4, 2013, BBB notified th... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Digital Aquatics include:

  • Failure to respond to 2 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Digital Aquatics

This Business Is Not BBB Accredited

Digital Aquatics

Customer Review Rating:

100%

Composite Score: