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Find a Location

Commonwealth Roofing Specialists, LLC has 1 locations, listed below.

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    Business ProfileforCommonwealth Roofing Specialists, LLC

    Roofing Contractors
    BBB accredited business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Commonwealth of Virginia Board for Contractors File Number 2022-00160
    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On December 7, 2021 Commonwealth Roofing Specialists LLC entered into a Consent Order with the Commonwealth of Virginia Board for Contractors.  

    The Board finds substantial evidence that Commonwealth Roofing Specialists LLC violated the following:

    1.  Contracting with an unlicensed or improperly licensed contractor or subcontractor in the delivery of contracting services.

    Commonwealth Roofing Specialists LLC acknowledges an understanding of the charges and admits to the violations.

    For more details go to http://www.dpor.virginia.gov.
     

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2014

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers commercial and residential roofing services, including Asbestos abatement, and is a Certainteed shingle master registered installer.

    Business Details

    Location of This Business
    2149 Electric Rd Ste 4, Roanoke, VA 24018-1975
    BBB File Opened:
    7/12/2012
    Years in Business:
    12
    Business Started:
    3/2/2012
    Business Incorporated:
    3/12/2012
    Accredited Since:
    5/8/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Bob Long, Owner
    Contact Information

    Principal

    • Mr. Bob Long, Owner

    Customer Contact

    • Mr. Bob Long, Owner
    Additional Contact Information

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    on 6/29/2023 we signed a contract with commonwealth roofing llc to replace our roof. they sent a crew out to do the work on 8/15/2023. on 8/16/2023 the sales rep came by to pick up the check for the roof and he was paid in full. at this time i showed him the trash, scrap metal, shingles, water bottles and plastic left in our yard by the work crew. i also showed him ( **** ***** ) several shingles that didnt look right. he agreed with me, took pictures and assured me someone would come out and fix them. at this time i also showed him damage to our handrail leading up to our front porch and questioned why pieces of plastic were sticking up out of the shingles all over the roof. he said they would eventually blow off, this may very well be, but its sloppy. on 8/17/2023 someone did come by and pick up the trash from our yard but nothing was done about the shingles. in the meantime we also discovered a damaged downspout, with tar staining practically the whole length of it and a chunk knocked out of the asphalt rain guard in front of our garage. 8/22/2023 i sent Bob Long an email detailing the issues and requesting he let us know when someone would be out. he didnt respond so 8/24/2023 i called Bob Long and left a voicemail. **** ***** called me 8/25/2023 said he would be here mon or tues. he came friday 9/1/2023. again promising to have someone out to fix the shingles add to which i showed him the cap of the roof that has a chunk missing or what appears to be a large #5 drawn on it and the shingle on the peak cap has begun to curl under itself in a tube shape. its been 4 weeks and no one has come out to fix the issues or called to let us know when that might be. we paid for the roof in full the day after it was installed, per the agreement, however, commonwealth roofing, per our agreement has not lived up to their end, which was to properly install a roof on our home and to leave our property in the condition they found it. it was sloppy work and very unprofessional.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan C

    5 stars

    02/01/2023

    The owner, Bob Long, was very easy to talk with. Even on some of the more technical aspects of a replacing a commercial roof. He delivered a great roof at 30% less than the other ‘big name’ roofers in the Roanoke area. Would definitely recommend Commonwealth and wouldn’t hesitate to hire them again

    Local BBB

    BBB Serving Western Virginia

    BBB Reports On

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