BBB Accredited Business Profile

Water by Design

Water by Design

(540) 774-7727

Water by Design

33 years in business
3570 Electric Road
Roanoke, VA 24018
Additional Phone Numbers
  • (540) 345-7727
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 04/15/1992
Business Started: 05/16/1984
Business Incorporated: 05/15/1984 in VA
Type of Entity
Business Management
  • Mr. Paul F. Madden, President
Business Category
  • Hot Tub Dealers
  • Hot Tub Service and Repair
  • Hot Tub Parts
  • Sauna Equipment

Service Area
We service the following area(s): Bedford County, VA, Bland County, VA, Botetourt County, VA, Carroll County, VA, Craig County, VA, Floyd County, VA, Franklin County, VA, Galax City County, VA, Giles County, VA, Grayson County, VA, Montgomery County, VA, Patrick County, VA, Pulaski County, VA, Radford (city) County, VA, Roanoke City County, VA, Roanoke County, VA, Salem (city) County, VA, Smyth County, VA, Tazewell County, VA, Wythe County, VA
Alternate Business Names
  • Industrial Piping Products, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



This company offers leisure health products including spas, hot tubs, saunas, Swim Spas, Steam Suites and accessories.

Hot Spring Store - Franklin Road, Roanoke

Caldera Store - Electric Road, Roanoke

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Water by Design

Water by Design


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