This Business Is Not BBB Accredited

Mountain Car Company

Mountain Car Company

(540) 387-0124

Mountain Car Company

35 years in business
219 Rowan Street
Salem, VA 24153
Additional Email Addresses
  • mcc@mountaincar.com
Additional Website Addresses
BBB File Opened: 01/26/2009
Business Started: 06/01/1982
Business Incorporated: 10/30/1984 in VA
Type of Entity
Corporation
Business Management
  • Mr. Jim Humphrey, President
Business Category
  • Hobby & Model Construction Supplies - Wholesale & Manufacturing
  • Hobby & Model Construction Supplies - Retail

Alternate Business Names
  • Titantrains.net
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

D-

Alert

In the span of a BBB investigation, BBB made multiple attempts to contact Mountain Car Company regarding unanswered complaints. As of 2/11/16 we have not received a response. Complaints allege Mountain Car Company either ships purchased items well beyond estimated delivery dates or does not deliver purchased items. Several of the complaints allege purchases from $1,000 to $16,500 for items not delivered.

Overview

This business offers manufacturing and direct sell of 1/8 scale trains, locomotives and rolling stock, including outdoor ride-on trains.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Mountain Car Company include:

  • Failure to respond to 3 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mountain Car Company

This Business Is Not BBB Accredited

Mountain Car Company

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