BBB Accredited Business Profile

The Carpet Shops

The Carpet Shops

(540) 345-1075

The Carpet Shops

51 years in business
1502 Williamson Rd.
Roanoke, VA 24012
Additional Phone Numbers
  • (540) 639-0476
Additional Email Addresses
BBB File Opened: 03/15/1979
Business Started: 02/13/1967
Business Incorporated: 02/13/1967 in VA
Type of Entity
Business Management
  • Mr. Ted Sutton, President
  • Ms. Ruthie Costello, Estimator
  • Mr. Bill Earles, Manager
  • Ms. Cindy Nicely, Accountant
  • Ms. Judy Sutton, Vice President
Business Category
  • Hardwood Floors
  • Ceramic Tile Contractors
  • Hardwood Floor Contractors
  • New Carpet
  • Retail Floor Materials
  • Vinyl Flooring

Products & Services
Carpet, Tile, Wood, Laminate, Vinyl, Rugs
Service Area
We service the following area(s): BEDFORD County, VA, BOTETOURT County, VA, CRAIG County, VA, FLOYD County, VA, FRANKLIN County, VA, MONTGOMERY County, VA, PULASKI County, VA, RADFORD County, VA, ROANOKE CITY County, VA, ROANOKE County, VA, SALEM County, VA
Alternate Business Names
  • The Carpet Shop of Roanoke, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



This firm offers sales and installation of floor coverings and hardwood floors.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Carpet Shops

The Carpet Shops


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